Vista - Vista Dell reset to factory settings problem

brock10000 · 07-25-2009

I just restored my Dell Inspiron to it's original factory settings.

It has Vista Home 32 bit. I got the "Reset was succesfull" screen.

Now at start up I get my user name (there was always only one user acct.) and when I type my password it does not accept my password.

It may be possible that when I purchased the computer three years ago I used a different password and then changed it and have just forgatten that I did that but I doubt it.

Should I just throw this thing away or is ther any solution to get past the welcome screen?

**Submarine** · 07-25-2009

Maybe there is no password at all at factory settings?

**beauparc** · 07-25-2009

Try this.....

Boot into Safe mode

Create a new administrator account with password.

Reboot using that account.

Delete the old, non working account.

Hope this helps.

brock10000 · 07-25-2009

Quote: Originally Posted by Submarine

Maybe there is no password at all at factory settings?

Was my first thought.

But the welcome screen has my user name "Brock".

Ofcourse the Dell factory didn't know I was going to buy that machine so it's obvious to me it restored itself to some point just forward of the factory settings.

brock10000 · 07-25-2009

Quote: Originally Posted by beauparc

Try this.....

Boot into Safe mode

Create a new administrator account with password.

Reboot using that account.

Delete the old, non working account.

Hope this helps.

BINGO......THANKS

Mods, please send this guy a free shirt.

07-25-2009	#1 (permalink)
brock10000 VHP 32 3 posts	Vista Dell reset to factory settings problem I just restored my Dell Inspiron to it's original factory settings. It has Vista Home 32 bit. I got the "Reset was succesfull" screen. Now at start up I get my user name (there was always only one user acct.) and when I type my password it does not accept my password. It may be possible that when I purchased the computer three years ago I used a different password and then changed it and have just forgatten that I did that but I doubt it. Should I just throw this thing away or is ther any solution to get past the welcome screen?
My System Specs

07-25-2009	#2 (permalink)
Submarine Vista Ultimate 32bit SP2 376 posts	Re: Vista Dell reset to factory settings problem Maybe there is no password at all at factory settings?
My System Specs

07-25-2009	#3 (permalink)
beauparc Home premium 32 88 posts	Re: Vista Dell reset to factory settings problem Try this..... Boot into Safe mode Create a new administrator account with password. Reboot using that account. Delete the old, non working account. Hope this helps.
My System Specs

07-25-2009	#4 (permalink)
brock10000 VHP 32 3 posts	Re: Vista Dell reset to factory settings problem Quote: Originally Posted by Submarine Maybe there is no password at all at factory settings? Was my first thought. But the welcome screen has my user name "Brock". Ofcourse the Dell factory didn't know I was going to buy that machine so it's obvious to me it restored itself to some point just forward of the factory settings.
My System Specs

07-25-2009	#5 (permalink)
brock10000 VHP 32 3 posts	Re: Vista Dell reset to factory settings problem Quote: Originally Posted by beauparc Try this..... Boot into Safe mode Create a new administrator account with password. Reboot using that account. Delete the old, non working account. Hope this helps. BINGO......THANKS Mods, please send this guy a free shirt.
My System Specs

Similar Threads
Thread	Forum
Log-in problem with Factory restores settings	General Discussion
Possible 2 factory reset a Medion desktop pc that has vista home prem OS, w/o a disk?	General Discussion
Image not recognised after reset to factory settings	General Discussion
Factory Reset	Vista General
factory reset/default settings	Vista performance & maintenance