I just restored my Dell Inspiron to it's original factory settings.

It has Vista Home 32 bit. I got the "Reset was succesfull" screen.

Now at start up I get my user name (there was always only one user acct.) and when I type my password it does not accept my password.

It may be possible that when I purchased the computer three years ago I used a different password and then changed it and have just forgatten that I did that but I doubt it.

Should I just throw this thing away or is ther any solution to get past the welcome screen?

Maybe there is no password at all at factory settings?

Try this.....

Boot into Safe mode

Create a new administrator account with password.

Reboot using that account.

Delete the old, non working account.

Hope this helps.

Originally Posted by Submarine

Maybe there is no password at all at factory settings?

Was my first thought.

But the welcome screen has my user name "Brock".

Ofcourse the Dell factory didn't know I was going to buy that machine so it's obvious to me it restored itself to some point just forward of the factory settings.

Originally Posted by beauparc

Try this.....

Boot into Safe mode

Create a new administrator account with password.

Reboot using that account.

Delete the old, non working account.

Hope this helps.

BINGO......THANKS

Mods, please send this guy a free shirt.