Solved Vista repair does not work

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pcjoe

Member
Hello, :)
I have a Hp Pavilion notebook with Vista Home Premium. The PC boots fine, but when I log in to the user account with the password the screen turns all white.
I also tried in safe mode and in safe mode as soon as I put in the password in the screen turns all black. It says "safe mode" in the corners and the top of the screen says:
"Microsoft® Windows® (Build 6001:Service Pack1)"
You can move the mouse pointer around but there is nothing to click on and the screen remains black.

I came across this forum and I followed the instructions in the tutorials on fixing Vista.
First I tried How to Do a Startup Repair in Vista and it said it was unsuccessful.

Next, I followed the directions from "How to Do a System Restore in Vista"
and it said " no restore point have been created on this computer's system disk"

Now I am trying "How To Perform a Repair Installation For Vista"
but when I get to "step 10. Click on the Upgrade option" the upgrade option is greyed out. :shock:
Why am I not given the "upgrade option" and what should I do now?

Thank you in advance
PCJoe:geek:
 

My Computer

System One

Hello Joe, and welcome to Vista Forums.

The upgrade option is only available when done from within Vista. It cannot be done from boot.


You can do a factory recovery to reinstall Vista with. Scroll down to the Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible section at the link below for how if needed. This will format your hard drive and reinstall Vista back like it was the day you first used your laptop.

HP Notebook PCs -  Using HP Backup and Recovery Manager 

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
pcjoe said:
Hello, :)
I have a Hp Pavilion notebook with Vista Home Premium. The PC boots fine, but when I log in to the user account with the password the screen turns all white.
I also tried in safe mode and in safe mode as soon as I put in the password in the screen turns all black. It says "safe mode" in the corners and the top of the screen says:
"Microsoft® Windows® (Build 6001:Service Pack1)"
You can move the mouse pointer around but there is nothing to click on and the screen remains black.

I came across this forum and I followed the instructions in the tutorials on fixing Vista.
First I tried How to Do a Startup Repair in Vista and it said it was unsuccessful.

Next, I followed the directions from "How to Do a System Restore in Vista"
and it said " no restore point have been created on this computer's system disk"

Now I am trying "How To Perform a Repair Installation For Vista"
but when I get to "step 10. Click on the Upgrade option" the upgrade option is greyed out. :shock:
Why am I not given the "upgrade option" and what should I do now?

Thank you in advance
PCJoe:geek:
Click to expand...

Are u able to open taskmanager by pressing ctrl+alt+del? if so your explorer is not starting automatically. In task manager process tab, click on new task and type explorer.exe and hit enter. Yow will have your desktop back.

Its good news that, we can fix permanently :) Let me know if you are able to open taskmanager.
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics Card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Keyboard
    DELL
    Mouse
    Dell
    Internet Speed
    100 mbps(office lan)
Hello Joe, and welcome to Vista Forums.

The upgrade option is only available when done from within Vista. It cannot be done from boot.


You can do a factory to reinstall Vista with. Scroll down to the Restore the PC to its original condition with the HP Recovery Manager if Windows is not accessible section at the link below for how if needed. This will format your hard drive and reinstall Vista back like it was the day you first used your laptop

HP Notebook PCs*-* Using HP Backup and Recovery Manager*
Click to expand...
Thanks for the link.
I did the factory recovery. it took forever, but now it's running great. :)

Are u able to open taskmanager by pressing ctrl+alt+del? if so your explorer is not starting automatically. In task manager process tab, click on new task and type explorer.exe and hit enter. Yow will have your desktop back.
Click to expand...
I did not see this until after I reinstalled Vista, but thank you very much for the info.
 

My Computer

System One

You're welcome Joe. I'm happy to hear that it is running great for you now. :)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
The PC was running fine, so went on the Internet and the first thing I did was to start updating Vista. It was running for a very long time when it beeped a bunch of times and shut off. I restarted it and resumed the updates again it was running fine again when suddely it beeped again and shut off by itself. :confused:
Now Vista won’t start up. :mad:
This time it does not even get to the user account it goes blank after the Windows logo. all I see is a dim screen and the mouse arrow moving around. I tried pressing ctrl+alt+del but nothing happens.
I tap when it starts F8 but now I'm only getting:

Safe mode
Safe mode with command prompt
Safe mode with networking
Start Windows normally

No “last known good configuration”
I think it may be overheating. The PC was very hot and the surface of the desk it was on was also very hot.
 

My Computer

System One

Joe,

It could be overheating. Let it sit for a while turned off to cool off. If it runs fine afterwards, then you know it's overheating.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Joe,

Is it running ok now afterwards?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Joe,

Is it running ok now afterwards?
Click to expand...
I did not run the HP Recovery Manager, I found some diagnostics in the BIOS
that check the HDD so I ran that, it found some S.M.A.R.T. error on HDD 1 and said HDD 2 was good but Vista is on HDD 1. (This Notebook has 2 hard drives)
The PC still does not boot to Vista.:cry:
So I have ho choice but to run HP Recovery Manger again.
 

My Computer

System One

I ran the "HP Recovery Manager" once more and now the PC is running great, but I'm very worried about that "S.M.A.R.T. error" on the HDD.
Is there some type of hard drive diagnostics I should run to see if the hard drive is what's causing the problem?
Thanks
 

My Computer

System One

I'm assuming that you used the test towards the bottom of this link at HP.

What was the full SMART error that it gave you? We might be able to look it up and tell you what it means and if it is bad news or not.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Joe,

As a test to see if it may be just a bad sector, run chkdsk on the drive, then run the diagnostic again to see if still gives you the same error.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Does your laptop have the "ProtectSmart Technology" built into the system? If it doesnt did your laptop bounce or vibrate at any time recently? You may have damaged your disk sectors with the bounce. The HP ProtectSmart stops the heads from moving on the disk to protect it in case of shocks and sudden movenments. My Pavilion Dv7 has this built in...the busy light turns red instead of the normal when activated and then turns off when it considers itself to be stable.

Also in your BIOS run the hard drive test...even the short one and then the long one. It will test your drive for harware errors on the disk. I had a drive with bad sectors on my old Compaq and the test failed instantly...thats a somewhat easy way to test the consistancy of the drive.

Was the HP recovery on another drive or partition? I only have one HDD in mine and it had a second partition for the HP Recovery Manager(i deleted it after creating the hp recovery disks...whats the point to the drive when you have the disks?)...just a question.

Hope this helps.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion DV7-1129wm Entertainment PC
    CPU
    AMD Turion X2 RM-72 Dual Core @ 2.1GHz
    Memory
    2 x 2 GB Hyundai DDR2 400 MHZ
    Graphics Card(s)
    ATI Mobility Radeon HD 3200 @ 256 MB
    Sound Card
    IDT High Definition Audio/SRS Premium Sound/Altec Lansing
    Monitor(s) Displays
    17" Laptop Screen
    Screen Resolution
    1440 x 900 laptop, external 17 in LCD 1024 x 768
    Hard Drives
    WD Scorpio Blue 320 GB SATA 5400 RPM
    Toshiba 68 GB SATA 5400 RPM Second Drive (backup)
    PSU
    8 Cell Lithium Ion Battery
    Case
    Laptop with "light up" HP Logo on outside
    Cooling
    Insane air coming out of Targus dual fan cooler
    Keyboard
    Full Keyboard with numpad
    Mouse
    Microsoft Wireless Mobile Mouse 3000 / Touchpad
    Internet Speed
    Comcast Cable 20 MBps
    Other Info
    Used Primarily for CAD design using SolidWorks 2010.
    Also I love to watch HD movies using the HDMI output(Netflix).
    Linked to my Xbox 360 for Windows Media Center
    3 USB ports + USB/eSata
    HP Remote for Windows Media Center and Quickplay
    Internal Dual Layer DVD+/-RW
    External HP Lightscribe Dual Layer DVD+/-RW
    HP Webcam and Microphone
As a test to see if it may be just a bad sector, run chkdsk on the drive, then run the diagnostic again to see if still gives you the same error
Click to expand...
I ran Chkdsk and after I ran the diagnostics and I get the same " S.M.A.R.T. error #1____07 "
The pc however is running great. Is this an error I should be concerned with?


Was the HP recovery on another drive or partition? I only have one HDD in mine and it had a second partition for the HP Recovery Manager(i deleted it after creating the hp recovery disks...what’s the point to the drive when you have the disks?)...just a question
Click to expand...
The HP recovery was an another partition (E:\) but on the same Hard drive as the OS(C:\), the backup was put on a different Hard drive(D:\). (this PC has 2 HDD,3 partitions)
The backup is in a folder (MINIWINPC) 2 files Backup.001 and Backup.001.fbw.
Now I can't figure out how to restore it. I found this on HP support
HP Notebook PCs - How to Restore Backup Files Created During the F11 Backup Procedure

Step 2 says "Locate and open the MINWINPC folder on your computer, and then double-click the executable file (.exe) that was created during the backup process."
But there is no .exe file? only Backup.001 and Backup.001.fbw
 

My Computer

System One

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