Unable to install or open any CD's

B

BeccaVilla

New Member
Once I put the CD in the 'Setup' comes on, I press Run, and then click Continue as it needs permission to open the CD..... and that's it. The programme will never open or show an option to install. If I right click onto the icon and click open or install nothing still happens.
This is for all CD's that this happens to.
 

My Computer

System One

Are you using a guest account or one with administrator priv.
Are you getting any errors in your logs.

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Don't delete them.
 

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE
Look thru the Error reports for hints of what the problem is.
 

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE
BeccaVilla:

Also download Malwarebytes-Install-Update.
Then run a Malwarebytes scan in Safe Mode.

Malwarebytes Anti-Malware - Reviews and free Malwarebytes Anti-Malware downloads at Download.com

Also, try a System Restore:

Shut down your PC. After a few seconds, start it up again, and immediately begin tapping continuously on the F8 key.
When a text menu shows on the screen, be sure that Safe Mode is highlighted.
(You can move between choices with the arrow keys on your key board).

With Safe Mode highlighted press Enter.

Once the Safe Mode desktop loads, click the Start orb, type Restore
and click on System Restore at the top of the menu.

The System Restore wizard will guide you. Choose a restore point before when the problem began.


Ardneh
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE
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