An Unauthorized Change to Windows & Genuinity

vit3m3

New Member
Hello, I don't know if this is the right place to ask for help or not, but I hope someone can help me. =/ I have Windows Vista Home Premium 32-bit and more times then not, I get this notice saying an unauthorized change has happened to Windows" or something along the lines. Then it gives me the option to go online or 'close' which brings me back to login screen, and I have to keep trying to restart until Windows starts up normally. If I go online, it brings me to microsoft.com/genuine/ and it said my version of Windows Vista wasn't genuine. I'm on a Presario V6000 and it used to have Windows XP but we installed Vista on it and I'm pretty sure it's genuine. On the validating if it's genuine thing, after saying it wasn't, it gave me these instructions that said to go to Command Prompt and to type "net start slsvc" and to wait for it to say 'The Software Liscensing service has started'. Mine says "The Software Licensing service could not be started. A system error has occured. System error 54273 has occured. The system cannot find message text for message number 0xd401 in the message file for BASE". Also, I have lately been getting other pop-ups like 'Optional update delivery not working; You may be a victim of software counterfeiting." and stuff about by Windows Aero not being genuine, though I've been using it for well over 6 months. Also, my Control Panel and everything in it has simply... disappeared. I would change my Aero to normal kind (if it's there) but I can't even get into my Control Panel or even think it's there because when I click on it, a explorer comes up with nothing and closes itself quickly. Also searching for anything that would usually be in the Control Panel in the search start thing (like Users, Display, Mouse, the norm) aren't in the search results. It feels horrible. Windows Update will also not open, though other Windows stuff will, like Windows Mail. I also tried watching some movies online and though there were a massive amount of pop-ups, I don't believe that's the problem as I do that on other computers. =/ Will anyone please help me? I'd really appreciate it.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
I can't get into the Properties of My Computer. I also tried opening Control Panel from Desktop, and I get "This folder is empty". But if I open from the start button, it just quickly appears and closes itself as said. And I can't go to Step 2 of that before Step 1. =/
 

My Computer

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
I already have and got:
Windows Activation Error; A problem occured when Windows tried to activate. Error Code 0x80070426. For a possible resolution, click More Information.
and the More Information says:
The following information was found in this error:
Code: 0x80070426
Description: The service has not been started.

edit: I tried the net slsvc stuff again, and I got that it started correctly, but the microsoft.com/genuine still says that I don't have a genuine version. It says that if that doesn't work, to read Windows Vista Newsgroups, or Microsoft Genuine Advantage Forum for other cases, which didn't help me very much. =/ The next thing to try was "If there are no known issues with software already installed on your computer, it may be necessary to remove any recently installed software (including Microsoft updates) in order to resolve the problem. To uninstall programs, open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features. Select a program, and then click Uninstall. " As I said, my Control Panel isn't working, so I can't do that. There's no more things to try. =/
 
Last edited:

My Computer

vit3m3:

It would help if you explain what kind of Vista install media you have,
and how you acquired it.

Ardneh
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE
vit3m3:

When you went from XP to Vista, did you install Vista from a newly bought
retail Vista disc, something other?
 

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE
There may be , no need to rush into doing a reinstall.
 

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics Card(s)
    NVIDIA GeForce 6150 SE

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
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