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Vista - Windows Vista 64 Bit Service Exception Error 0x0000003B

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Old 08-11-2009   #1 (permalink)


32bit home premium
 
 

Windows Vista 64 Bit Service Exception Error 0x0000003B

I have the same Service Exception Error 0x0000003B. It's driving me nuts. I went from Vista 32 bit which worked perfect on my machine and then decided to do a clean install with Vista 64 Bit Home Premium with Service Pack 2 and it isn't working right at all. It installs fine and then once I log on to windows within 5 minutes the blue screen comes up. I had four dual channel memory sticks installed totalling 8 GBS. I was told to remove two sticks and try to do a clean install. Still same error. I have tried to install it five times with the same problem. Does anyone know what to do?

Here is my system info:

Self Built PC
AMD Athlon 64 X2 6000 Processor 3.1 Dual Core
1TB Sata Hard Drive(Seagate Baracuda)
OCZ Platinum Enhanced Bandwidth 4096MB PC6400 DDR2
OCZ Platinum Enhanced Bandwidth 4096MB PC6400 DDR2
MSI DKA790GX Platinum Series Gaming Motherboard
Nvidia 8800 GT PCI Express 512 MB

My System SpecsSystem Spec
Old 08-11-2009   #2 (permalink)


Vista Ultimate 64-bit
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

Are you overclocked at all?
My System SpecsSystem Spec
Old 08-11-2009   #3 (permalink)


32bit home premium
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

No not at all. I try not to mess with that stuff. In bios I have all that disabled. My motherboard does give me the option to overclock but I don't do it.
My System SpecsSystem Spec
Old 08-11-2009   #4 (permalink)


Vista Ultimate 64-bit
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

run memtest, Memtest86 - Download Page download the ISO and write to disk, see if any of your ram is faulty.
If nothing is wrong go to MSI and download the latest Driver updates and Bios updates for your motherboard, your computer might not be liking the new hardware and needs a revival to get used to it
My System SpecsSystem Spec
Old 08-11-2009   #5 (permalink)


32bit home premium
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

My System SpecsSystem Spec
Old 08-11-2009   #6 (permalink)


Vista Ultimate 64-bit
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

go to the first one mate, save the file, unzip it. there will be a memtest86.ISO file or something similar. I need you to burn this to a blank cd, and put it into your computer and restart your computer. Im guessing you have a cd burner and im hoping that you have a blank disk. if not go here, its from microsoft and not as good as memtest, but it still works the same, I dont think you need a disk for this one (i cant remember)
but before you do all this, go to your motherboard manufacturer website here:
http://www.msi.com/index.php?func=do...1&prod_no=1552
download everything (im on the specific page for your motherboard) the utilities, the drivers, the bios and update to the max. If all that doesnt work THEN run the memtest
My System SpecsSystem Spec
Old 08-11-2009   #7 (permalink)


Vista Ultimate 64-bit
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

sorry had to update my message, I left out the link
My System SpecsSystem Spec
Old 08-11-2009   #8 (permalink)


32bit home premium
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

Ok i made an image file and burning it to a disc as we speak. So basically I should have my system boot up off this disk then?
My System SpecsSystem Spec
Old 08-11-2009   #9 (permalink)


32bit home premium
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

I found an update to the Bios currently I'm running 1.20 and there is an update to 1.70. It says to make a boot disc from a floppy drive. I don't have a floppy drive installed. Would I be able to make it on a Cdr? Sorry for all the questions. I appreciate your help.
My System SpecsSystem Spec
Old 08-11-2009   #10 (permalink)


Vista Home Premium 32bit
 
 

Re: Windows Vista 64 Bit Service Exception Error 0x0000003B

gcaro81:

Writable CD, sure.

http://www.imgburn.com/index.php?act=download

Be sure to burn as image.
My System SpecsSystem Spec
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