help, computer reboots by itself..unable to log in

M

mulan604

New Member
hello,

I think I have a virus on my computer.

I turn on computer and this message comes on...

Configuring update stage 3 of 3 - 0% complete
Do not turn off computer

1 minute later my computer shuts down and reboots itself. When it turns on the same message comes on.:mad:

So what can I do. Is there anyway for me to save some of the data in my computer before I use the operating system DVD.

There are some pictures on my kids on the computer that I have not saved onto a disc.:cry::cry::cry::cry::cry::cry:

Thank you,

mulan
 

My Computer

System One

Can you boot into safe mode, restart hit F8, then try safe mode. If not, try safe mode with command prompt and enter rstrui.exe to see if a system restore will work.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
At the prompt. rstrui.exe
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
You'll have to flat format if it keeps rebooting. Try recovering from the Vista disc again to see if you can access the command pompt. If not, then the last option is to format.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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