Solved File menu open/close issue

Ingwalde

New Member
Appologies in advance if I'm being too long winded or not providing enough detail (1st post).

I'm running Vista Home Premium 32bit (sp2) on an HP Pavillion dv6700 laptop. The issue I'm having is that the "XP style" File menu bar keeps randomly opening up and then closing whenever I have any Office product, IE, or the explorer open. I've never "turned on" this option so no clue why this started to do this a little over a week ago. Initailly I found that it got worse (more frequently opening/closing the menu bar) when I had my external hard drives (EHDs) connected but at this point it's near constant without them connected and it's locking up the programs so that I can't type or click on anything. :cry:

I've not installed any new software in months; and the only downloads I've taken/installed were files from trusted sites and several system updates.

My 1st impression was either a virus or a system update conflict from either or both HP or Windows; the latter has not been an uncommon issue. My anitvirus is up-to-date & a complete scan turned up nothing, even on my EHDs. I've gone back twice using the restore points; the 2nd time going back over 2 weeks prior to the start of this issue. I'm out of ideas short of doing a complete reinstall from my back-up partition. I'm hoping someone might have some ideas or suggestions to help resolve this issue.

Thanks!
 

My Computer

System One

  • Manufacturer/Model
    HP dv6775us
    Internet Speed
    Dial-up Sub-hell :P
If you are talking about the menu bar in windows explorer, in the orgainize menu under layout click menu bar to keep it in place. Does that stop it showing?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Hello Ingwalde, and welcome to Vista Forums.

Since you did not have the menu bar turned on, it may have been opening if you had pressed the ALT key. It would then go away quickly if you clicked the mouse or pressed any other key. If you find the menu bar helpful, you should turn it on as Frostmourne suggested as well to not have it flickering on you like this.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Thank you both for your suggestions. This actually helped me diagnose the problem...we'll call it family member interferrence.

By turning on the menu bar I could see that it appeared to be constantly "pressing" the Alt key...making me think I had a hardware issue. Then I realized that my wireless keyboard was still attached. So, I went to the other room where the keyboard was and sure enough, someone had left a book on top of the keyboard. Removed book, problem solved.

Thank you both again...made my day! :D
 

My Computer

System One

  • Manufacturer/Model
    HP dv6775us
    Internet Speed
    Dial-up Sub-hell :P
You're welcome Ingwalde.

LOL, I'm happy to hear that you found the culprit. I suppose that you could still call it a hardware problem. ;)
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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