Originally Posted by sthalhuber
Often when you get a new computer the MFR puts a canned image onto it. It may contain multimedia utilities that start before windows, a recover partition, and lots more.
Does the new HD have an OS on it? Is it partitioed? to restore an image it has to have a source and destination. usually the destination is the 0 partition on the 0 drive (drive C: but if hp loaded something else before how would the restore know that
This is one of the main reasons I always use a third party imaging suite like acronis.
Could you tell us what state the HD is currently in. is it formatted? partitioned? etc
Thanks in advance