Vista - please help !!!no drives were found

my sony laptop ( vgn-fz70b ) shutdown with no reason, all of a sudden when i try to restart i saw a blue screen of death and afterwards it shutdown and restart again.i try to press f8 to open in safe mode and to check what is the problem but unfortunately i cant access to safemode.i try to reinstall again the os but when i am in the part that choosing the drive i didnt see any drive. <no drives were found >and < click load driver to provide a mass storage driver for installation >.i stop downloading cause i cant see any harddisk on their.and i check bios setup..

boot priority order:
1:usb optical drive (*)
2:internal optical drive
3:floppy disk drive(*)
4:usb flash (*)
5:usb hard disk drive (*)
6:internal hard disk drive
7:network

there is no change values for all of these which supposed to be is to set them who is 1st,2nd,3rd.

*-means this drive is available when external device boot is enable.

please help to solve this problem.and i really appreciate your response..thank you very much

Hello rcec,

Put your install disk into the drive and try a repair install.
Though if your BIOS has been messed up, you may try replacing the motherboard battery and updating the BIOS.

~Lordbob

thanks lordbob75 for the response..i am a newbie and i hope i can follow what you said exactly..for now i will do it and i post here what will happen.btw how to can i replace the motherboard battery? and how to update the bios...im very very sorry for my ignorance..please spare me..

No problem. Updating the BIOS is a BIG deal, and should NOT be done by someone who is not willing to fry their motherboard.

The battery is easy though. Simply open your case, and look around on the motherboard for a small round silver battery. Similar to a watch battery. It is usually a CR2032, though make sure you check. Simply pull that out and put in a new one.

The BIOS update is motherboard specific. You would need to look up your motherboard, see if it has an update, then follow their instructions.

~Lordbob

lordbob75;

i follow what you said to repair install.and here is it. i have no idea what is this but i hope you can tell me.

startup repair

startup repair cannot repair this computer automatically
sending more information can help microsoft create solutions

send informationd aboute this problem (recommended)
dont send

problem details
problem event name - startupr repair v2
problem signature 01- external media
problem signature 02- 6.0.6000.16386.0.0.0.0
problem signature 03 -0
problem signatue 04 -65537
problem signature 05 -unknown
problem signatrue 06 -no hard drive
problem signature 07 -0
problem signature 08-0
problem signature 09 -unknown
problem signature 10 -1168
os version - 6.0.600.2.0.0.256.1
locale id --1033

for the motherboard and bios as you said it is very tough so i guess i will checked that later because im not pretty sure if i can do that.for now my ignorance is killing me..sorry for that word i guess im to desperate to fix my computer.anyway thanks again for the reply and i hope you can help me more.

Interesting. It seems that your motherboard is no longer finding your drives. Which I think a BIOS update might help with, perhaps not....

Open your case and make sure all the connections are secure.

~Lordbob

lordbob75
once again thanks for the reply.
opening the laptop is too complicated for me.i dont have any idea about laptop and im afraid i broken it.anyhow about updating the BIOS, how can i do it? i mean what is the procedure for doing that? thanx again

Oh, its a laptop.........
That makes it harder. I actually don't even know if they use mobo batteries.....

You might be better off taking it into a shop and asking them to update the BIOS for you.

~Lordbob

yes sir it is a laptop, sony model VGN-FZ70B