Power Supply Change Issue

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xtremedakota

New Member
Help, Just spent 3 hours on the phone with HP and got no help.
I recently purchased a HP 6180, Intel Core 2 Quad 2.5ghz. 6 gig of ram, 1333 fsb. Here is my problem. I purchased a Corsair 750 watt power supply to run the new video card I just purchased. I believe in installing one thing at a time and test it to make sure all is well. (I have not installed the video card until I get the power supply Issue resolved first). The power supply was a pretty basic install. When I start the system everything runs ok until windows starts to load. The black screen with the little green night rider bar then the system shuts down. I went into cmos and looked for adjustments and tried a few and no luck. I ran the diagonistics for the processor and hard drive and ram. All checked out ok. The power supply is working ok, otherwise I would not be able to do anything. Every time windows vista 64 home prem goes to boot the system shuts down and then restarts. I tried the reload f11 tool and no luck. As soon as I reinstall the 300watt stock power supply back into the computer, everything works fine.
Please Help. HP is sending me recovery disks or something, but I don't think that is the problem. Maybe if I reload windows with the new power supply installed it will work.
Any help would be appreciated.
Mike
 

My Computer

System One

That is strange, the power supply should have nothing to do with windows. It just supply's voltage to your drive and motherboard. Windows has no clue what kinda of psu u use or anything. Do you have a good multi-meter to check the voltage's out of power supply to make sure they are good! Do you have all the cables hooked up right?? The 24pin to the mobo, and the 8pin to the mobo also?
 

My Computer

System One

  • Manufacturer/Model
    Me
    CPU
    i7 920
    Motherboard
    Asus P6T
    Memory
    12 gigs corsair (TR3X6G1333C9 x 2)
    Graphics Card(s)
    Dual 285 GTX's
    Sound Card
    Sennihesir 350 headset.
    Monitor(s) Displays
    Dual 24" dell
    Screen Resolution
    1920x1200
    Hard Drives
    WD VelociRaptor 300GB

    Seagate baracuda 7200.12 1TB
    PSU
    Thermaltake 1200W ToughPower
    Case
    Antec P193
    Cooling
    Air(ATM)
    Keyboard
    Orginal G15
    Mouse
    G9
    Internet Speed
    Cable
I know that all the connectors are ok. the system powers up and I can access anything in cmos, I even did the diagonostic test that is provided by HP with their computers. Does the system draw more power when windows starts? I have been looking all around the web for answers. It has to be something with windows The power supply is new. The 24 pin is installed correctly and I have only a 4 pin I think that is just power for the fan anyway.. I have a volt meter and I will check it out.
 

My Computer

System One

Hi xtremedakota,

extremedakota said:
The 24 pin is installed correctly and I have only a 4 pin I think that is just power for the fan anyway.
Click to expand...
Does this connector look like the 2nd one down in this image?
550W_psu_connectors.jpg
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Yes, the second connector. Is it possible that the power supply could be bad? The computer wound not start up and run if it was, Right?
The screen pops up and states Windows error recover.
You have 2 options
1. launch repair, or start windows normaly.
I have tried both. Windows repair goes to another screen and shows a slidder bar the says loading windows files. Then goes through the same BS and shuts down. I will have to wait til after the holiday to call Corsair to see if I can get anywhere.
 

My Computer

System One

Hi extremedakota,

Does your motherboard have a socket on it that is the same as this one located next to the CPU socket and highlighted in yellow (this is my m/b)? If so, then that connector referred to earlier needs plugging in there.
Capture.PNG
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
I have that plug and have put the proper modulated plug in there. My power supply has an 8 pin for that and you simply separate the plug into 2 four pins. I tried switching back and fourth to see if that was the issue, No luck. All the fans are running in the tower and power lights good. Could it be a software issue? Motherboard issue? Hard drive? System starts and runs perfect on stock 300 watt PS.
 

My Computer

System One

Boot up and enter your BIOS. Goto the System Health page where you can monitor voltages and fan speeds. Operate your optical drive (insert a CD). What happens to the voltages? Do any of them fall outside the permitted tolerances (either above or below) when compared to the following table?
Capture.PNG
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
You may also want to compare the pin assignments on the 24 pin plug with your old PSU plug. As I recall, both Compaq and HP have in the past been known to 'modify' the pin assignments so you would have to purchase a proprietary PSU from them.
 

My Computer

System One

If that is the case, then not only would your system not have been able to start at all, but you might have caused severe damage to your motherboard and/or the PSU. I cannot vouch for other manufacturers, but I know for a fact that DELL used modified PSUs in some of their systems, annoyingly using exactly the same connectors but with the number and relative positions of the various voltage lines changed.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
but I know for a fact that DELL used modified PSUs in some of their systems, annoyingly using exactly the same connectors but with the number and relative positions of the various voltage lines changed.
Click to expand...

and modified motherboards!! They all do it , as i mentioned n another post they give you the option to upgrade with a pci/e 16 slot but then make it impossible to change the psu (im not saying this is the case here)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
DELL is the classic example here. Not only did they use modified motherboards and PSUs (still using the standard connectors), but the physical PSU itself did not concur with ATX standards. Even though they have now mainly moved back to the ATX standard as regards connector wiring, the same cannot be said for the actual physical PSU.

Back on-topic.

@ extremedakota: Have you checked the voltage levels as I suggested earlier? It is possible that the PSU is faulty, causing problems when the load on a particular line changes.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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