cd/dvd drive not working

Not sure where to post this one at? I have this Dell Inspiron 5100 laptop(it's old) and the CD/DVD drive is not recognizing Cd's or DVDs. I have checked in the device manager and no issues present, checked and made sure device is enabled...it is. When you put in a music/data/movie disc in the drive, it acts like it wants to load and yet nothing happens not even the auto play, it does not pop up and it is also enabled. Yet in my computer it shows it's there and right clicking properties says the device is working properly.
 

My Computer

System One

  • Manufacturer/Model
    Self built
    CPU
    AMD Athlon 64x2 6000+ 3.0ghz
    Motherboard
    Asus M4N78 Pro
    Memory
    3Gb PC2-5300 DDR2 @ 667mhz
    Graphics Card(s)
    XFX Radeon HD 4770 512mb GDDR5
    Sound Card
    VIA HD Audio
    Monitor(s) Displays
    Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" LCD
    Screen Resolution
    1440x900
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 320 x 2-GB Hard Drive
    PSU
    Antec Earthwatts 80 plus 500 watts
    Case
    Ultra E-Torque ATX Mid tower clear side w/2 120mm fans
    Cooling
    Thermaltake MaxOrb cpu cooler w/120 mm blue led
    Keyboard
    OEM HP
    Mouse
    OEM HP
    Internet Speed
    Download 6885 kb/s upload 367 kb/s
    Other Info
    Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
BF

Might be a dirty laser head. try blowing it out with canned air. they also make a dvd cleaner ( cd with a brush on it) to clean the gunk off the laser.

Have you tried the dvds in another dvd player to make sure its not them?


ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
BF

Might be a dirty laser head. try blowing it out with canned air. they also make a dvd cleaner ( CD with a brush on it) to clean the gunk off the laser.

Have you tried the DVDs in another DVD player to make sure its not them?


ken

It's always the simple things.....apparently it was just a dirty head or some foreigner object inside. Did as you suggested w/air and popped in music CD ad wallah it's playing...now I'm out of canned air.....lol. Here I am performing open heart surgery on it.....with driver updates and bios settings. Dude thanks so much.
 

My Computer

System One

  • Manufacturer/Model
    Self built
    CPU
    AMD Athlon 64x2 6000+ 3.0ghz
    Motherboard
    Asus M4N78 Pro
    Memory
    3Gb PC2-5300 DDR2 @ 667mhz
    Graphics Card(s)
    XFX Radeon HD 4770 512mb GDDR5
    Sound Card
    VIA HD Audio
    Monitor(s) Displays
    Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" LCD
    Screen Resolution
    1440x900
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 320 x 2-GB Hard Drive
    PSU
    Antec Earthwatts 80 plus 500 watts
    Case
    Ultra E-Torque ATX Mid tower clear side w/2 120mm fans
    Cooling
    Thermaltake MaxOrb cpu cooler w/120 mm blue led
    Keyboard
    OEM HP
    Mouse
    OEM HP
    Internet Speed
    Download 6885 kb/s upload 367 kb/s
    Other Info
    Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
You was lucky. glad its working. might want to get one of those dvd clens cleaners. they are cheap.

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
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