Keeps crashing randomly win2k.sys Error

F

Farhang

New Member
Hello,

My vista machine randomly keeps crashing since few days. I haven't installed anything that i could remmeber.

I have attached 2 mini dumps of recent crashes, all i can learn from these is that it's caused due to win2k.sys . I tried renaming the file so windows may put a new one just incase it is messed but windows doesn't let me.

Can anyone guide me what to do ?

Thanks
 

Attachments

  • dumps.zip
    48.5 KB · Views: 20

My Computer

System One

Farhang said:
Hello,

My vista machine randomly keeps crashing since few days. I haven't installed anything that i could remmeber.

I have attached 2 mini dumps of recent crashes, all i can learn from these is that it's caused due to win2k.sys . I tried renaming the file so windows may put a new one just incase it is messed but windows doesn't let me.

Can anyone guide me what to do ?

Thanks
Click to expand...

Could you post a picture of your page file set up?

type 'sysdm.cpl' in the start search then hit enter > accept the UAC > Click on the 'Advanced' tabe > go down to 'Virtual memory' and click 'Change' > post a screen shot of that window, please. It should look like this, just with your settings:
 

Attachments

  • paging file.JPG
    paging file.JPG
    26.8 KB · Views: 80

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Btw, I just looked at a post here and did a scan of files via

sfc /scannow and got

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Click to expand...
 

My Computer

System One

Farhang said:
Btw, I just looked at a post here and did a scan of files via

sfc /scannow and got

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Click to expand...
Click to expand...

Okay, now type this into a command prompt: findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >>%userprofile%\desktop\sfcdetails.txt

That will save a readable text file of the sfc scan. Please post that here.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
The only errors in the log point to: Intel_Processor_Architecture.

Hmm, when did this start happening? What were you doing when it happened?
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
This is a laptop, even if i leave it doing nothing this happens sometimes. It started happening couple of days ago. The only thing i downloaded and installed was a cracked password cracker for rar files that had virus which was picked up by my antivirus. So i delete that .
 

My Computer

System One

Ok, thats not a big deal.

I just re-read the dump and I missed something. It said: Invalid system memory was referenced. So.

Please go to start search > type MdSched.exe > hit enter > accept the UAC > then choose the option to reboot and check now.

This will check your memory or 'RAM' for any errors and it will tell you how many errors, if any, it finds. This process will take some time to complete, in which, you cannot use the computer. When its finished please post back the results. Thanks :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
You will have to jot down notes :confused: pretty much all I need to know is if it finds any errors in the memory. So if you can just post back with whether or not it found any errors that would be great :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
before we can troubleshoot this properly you rreally need to update to service pack 2 and install all the latest drivers for all your hardware (they are a bit outta date ;) ) , it may simply be a driver issue until thats been ruled out were fightin in the dark :p
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
archie123 said:
before we can troubleshoot this properly you rreally need to update to service pack 2 and install all the latest drivers for all your hardware (they are a bit outta date ;) ) , it may simply be a driver issue until thats been ruled out were fightin in the dark :p
Click to expand...

Good point, I always forget to check for SP2..

What laptop are you running, brand and model? Stamped on the bottom by the battery somewhere, I'll look up the most recent drivers for you.

SP2 might fix it, but the dump specifies memory faults. Heck, the hard drive might even be going. Looks like both network drivers are 2 to 3 years old, sound driver is 3 years old, also looks like a firewire driver is about 3 years old.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
Ran the test, no error diagnosed it said.

Dell 1520 inspiron. And i didnt know there was sp2 for vista, windows updater didn't show or maybe i missed. let me see
 

My Computer

System One

Attachments

  • audio driver.JPG
    audio driver.JPG
    16 KB · Views: 32
  • broadcom driver download.JPG
    broadcom driver download.JPG
    23.1 KB · Views: 42

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
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