so frustrated can't transfer video from camera

shamim

New Member
Hi All,

Its my first time in such forum the reason i came because i am so much frustrated, i am exhausted and i cant think of anything and i am really begging receive some helps from you all.

My problem is few month ago i bought dell computer studio, OS window 64bit and also few weeks ago i bought canon xh a1 camera, both has 6pin fire wire installed and now trying to transfer video from camera to computer but i am frustrated and i have no clue, i have already installed driver from driver cure and driver robot but still no clue, i am so desperate can someone please help me as i have tried almost everything. please please.
 

My Computer

Hello shamim,
Can you give us a bit more information as to the problem.
Are you getting an error message ?.
Does the PC recognise the camera ?.
Does the camera recognise the PC ?.
Also it would help to know which model Dell.
Fill in your specs and give us as much information as you can, thanks.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Hi All,

Its my first time in such forum the reason i came because i am so much frustrated, i am exhausted and i cant think of anything and i am really begging receive some helps from you all.

My problem is few month ago i bought dell computer studio, OS window 64bit and also few weeks ago i bought canon xh a1 camera, both has 6pin fire wire installed and now trying to transfer video from camera to computer but i am frustrated and i have no clue, i have already installed driver from driver cure and driver robot but still no clue, i am so desperate can someone please help me as i have tried almost everything. please please.

shamin

Please go to start>search>type devmgmt.msc . go to the tab IEEE 1394 host and make sure that the camera is there and that there is not yellow triangle on it.

let us know the results
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
hi,

No matter what i do it just does not work, computer does not detect camera, no error message just nothing happens at all. I bought so many driver, couple of different fire wire cable, fire wire card but no luck at all. However when I connect camera to laptop which has window vista business 6 to 4 pin it does work. so I am guessing is it because I have window vista 64bit studio home premium.

computer spec
service tag: 7FKB22S (check on dell.com.au)
window vista premium home 64 bit service pack 1
system type: studio desktop slim 540s

please let me know if you required more information as my nervus is breaking down as I cant connect my expensive camera. please help
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Service Tag:7FKB22S 
Service Tag:7FKB22S [IMG]http://i.dell.com/images/global/brand/ui/secondary.gif[/IMG] Change Service Tag System Type:Studio Desktop Slim 540sShip Date:7/14/2009Dell IBU:Asia / Pacific
Service Tag:7FKB22S [IMG]http://i.dell.com/images/global/brand/ui/secondary.gif[/IMG] Change Service Tag System Type:Studio Desktop Slim 540sShip Date:7/14/2009Dell IBU:Asia / Pacific
Service Tag:7FKB22S [IMG]http://i.dell.com/images/global/brand/ui/secondary.gif[/IMG] Change Service Tag System Type:Studio Desktop Slim 540sShip Date:7/14/2009Dell IBU:Asia / Pacific
 

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