Can't Get past Black Screen

Hello. Vista crashed and I restarted and it would not boot so I inserted my recovery disk. It did a starup recovery but 1/2 way through it was interupted by a blackout (their is work going on around my house). I tired to do a fresh install of vista and it freezes. Now when I try to open up windows it seems like it wil boot but after the bootsplah all i get a a black screen. Please help. Thanks! :D

so repair install doesn't work?

can you boot into safe mode?

Do you have the vista dvd?

ken

I can not get into safe mode. The recovery disk does not work gate way says I need a new one but I tried booting Ubuntu and it did not work. I have no "Vista DVD" besides the recovery.

can you boot into bios to check to see if the dvd player is checked?

my thoughts are that you have gone to a malicious software site without knowing. i f windows or ubuntu can't boot, a virus might have messed you up big time.
do you still have warranty?
if you do, take it back and replace/get a refund.

if it wasn't a virus, look for a vista guru's help or someone with similar expertise.
this is not my area of knowledge.

hope you fix this problem.


Dom

Ken: Bios is set up right.

Lil: I thought so Warenty is dead unless I pay 1000 $'s for 5 years or else they just say "buy this buys that". It probably is a virus. Hope a guru can help

Irunongames,
Does the DVD player respond when you try to start? Will you get a new bootable disk from Gateway? Do you have a hardware diagnostics disk for your PC, including hard disk diagnostics?

Hmmm....Well I started playing around with my computer and I was able to get tje restore process back running. Hopefully it will work.

I have been running the startup repair for 3 hours and it is still going. Is it working? It says it might take over a hour but I am worried it is doing nothing.

*bump* Sorry for the triple post but this seems to have been forgotten. I have been running the startup repair for 15 hours and my computer is not fixed yet. What should I do?

I

the fact that you lost power makes me worried. I assume that the computer was not plugged into a surge protector, right?

ken

No, it was not. IS that a problem? :s

I

I dont know. we have tried all the obvious things. we need to get the computer to at least boot into bios so we can look at the settings. when you boot the computer does it beep normally or is it different? do you have a usb drive to put a win 7 on? if you do we can try to boot from that

Ken

Ok. I CAN get to bios and boot setup what do you want me to do with them? Also I have no flash drives

Irunongames said:

Ok. I CAN get to bios and boot setup what do you want me to do with them? Also I have no flash drives

Click to expand...

insert a disc with win7 on it.

go to boot setup, and change the boot from hard disk to dvd tray. i'm not sure how the layout of the bios is, but it should be the first 'tab' that shows up. use the arrow keys to change the order.

lol just playing my little part.

Dom

Irunongames said:

Ok. I CAN get to bios and boot setup what do you want me to do with them? Also I have no flash drives

Click to expand...

First you are lucky. I was thinking maybe the power fried something in the computer but since you can get into bios it means that the computer is OK.

Basically there are a few things to look at. if you have max memory, max cpu, or legacy floppy support they should be unchecked.

I assume you aren't overcloking, and dont have a RAID. You should unplug anything that isn't essential the only things left should be monitor, keyboard and mouse. unplug and external usb, HD, etc. If you have alot of ram (4 gigs or more) take out all but abt 2 gigs of ram.

after all these are done reboot with the dvd in and see if you can get to a safe boot.

thanks

Ken

Ok. I am in safe mode, but it has paused at drivers/crcdisk.sys Any suggestions?

Edit: I tried doing safe mode again and when it get's to drivers/crcdisk.sys it sounds like it shuts off then goes back on.

crcdisk.sys is used to check HD for bad sectors. it could be the file is corrupt or you may be having some sort of HD problem. more info here Cyclic redundancy check - Wikipedia, the free encyclopedia


Do you have another HD you can use to install win 7 on?

Edit: Tried using server HD but they it is not the right fit for my computer. Can someone reccommend me a HD? STA power and Jumper pin are needed.

Irunongames said:

Edit: Tried using server HD but they it is not the right fit for my computer. Can someone reccommend me a HD? STA power and Jumper pin are needed.

Click to expand...

I

Since you are in NJ you can get them via mail oder. Newegg.com is one of the best. you can even search newegg for HD that fit your computer

Hope this helps

Ken