System Restore disk problems

Hello,


First off, after restarting my computer one day, I found it to either not get past the loading screen or freeze 5 minutes after if i could log on. I tried a few things that did not work and went to do a system restore from the windows repair tools upon booting up.

When i tried to restore i get the message that a system restore cannot be done because the C drive had errors. It prompted me to do a disk consistency check upon restart which i did. After trying a few times i find that it always freezes at 7% through, and will not move.

Finally, i tried booting into safe mode, only to find that it too freezes when it is loading files, always at windows/system32/drivers/crcdisk.sys.



The computer is only 2 months old, bought brand new at best buy. A rocketfish 550watt power supply and Geforce 9800 video card were installed by the employees, but no other hardware was replaced or tampered with.








Any help is appreciated!

Your disk is dying, replace it at the store.

Frost is most likely correct. You can also try download knoppix, a bootable CD to format the drive and try again.

Or sysrescuecd

As suggested, you can try to recover your files with: ( Computer First Aid Using Knoppix ) But if the HDD is dead, that may not work either. I hope you backed up your files.
I would go back to Best Buy and have them replace the disk. If you put your foot down (talk to the manager), they will do it. You have a 1 year warrenty. But usually you have to claim that at the manufacturer. After 1 month, Best Buy does not want to know you any more.