I purchased a new computer about 10 months ago running Vista 64 bit.
My system crashes intermittently sometimes 4 to 5 times a day. The form of
the crash is that just powers down and is locked. To reboot I first have to
unplug the power cord to the back of the unit. It crashes sometimes while
using fully compatible programs and sometimes while on line using Firefox or IE.
I am using a D-Link WUA-1340 USB network adapter (the router / access point
is on another computer) and I suspect that the driver for this adapter may be
the culprit. In the Device Manager the driver that is being used is a Ralink System 32
with a date of 5/24/09. This must have been installed via a Win update as I
surely did not install it. D-Link has a driver for 64 bit but the date on it is 9/07
and after downloading that and trying to install that over the present driver I
get a message that the current driver is the latest one and is retained. How do
I over ride this? Do I need to uninstall the current driver and then install the
D-Link driver? And if I do, will Win auto update change it on me down the road?
Any other ideas that might be causing these crashes besides the adapter?
My system crashes intermittently sometimes 4 to 5 times a day. The form of
the crash is that just powers down and is locked. To reboot I first have to
unplug the power cord to the back of the unit. It crashes sometimes while
using fully compatible programs and sometimes while on line using Firefox or IE.
I am using a D-Link WUA-1340 USB network adapter (the router / access point
is on another computer) and I suspect that the driver for this adapter may be
the culprit. In the Device Manager the driver that is being used is a Ralink System 32
with a date of 5/24/09. This must have been installed via a Win update as I
surely did not install it. D-Link has a driver for 64 bit but the date on it is 9/07
and after downloading that and trying to install that over the present driver I
get a message that the current driver is the latest one and is retained. How do
I over ride this? Do I need to uninstall the current driver and then install the
D-Link driver? And if I do, will Win auto update change it on me down the road?
Any other ideas that might be causing these crashes besides the adapter?
My Computer
System One
-
- Manufacturer/Model
- Gateway LX6200-01
- CPU
- AMD Phenom 9500 Quad-Core 2.20 GHZ
- Memory
- 8.00 GB