Can't reinstall Vista from Recovery CD

C

cst4252

New Member
Hi all,

I'm hoping this isn't a repeat of an existing thread - I couldn't find any directly-related info. I have an HP Pavillion running Vista Home Premium 32 bit. I thought I had a virus and I ordered the recovery disks from HP. The laptop was working somewhat but sometimes would only run in Safe Mode. The problem seemed to be a failing hard drive. I replaced the hard drive yesterday. The system recognized the drive and the quick test and comprehensive test both passed.

I reinstalled from the recovery CD and it seemed to go through all the steps. At the final self reboot, the screen eventually goes black (lit, but black) with the mouse cursor. I then get a message:

Windows could not complete the installation. to install windows on this computer, restart the installation.

HP support says it could be the motherboard. Are there any other things I could try before taking in for service? Is there any other way to do a truly 'clean' install?

Thanks in advance.

Chapman
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion DV6648se
    CPU
    Centrino Duo
    Hard Drives
    WD 250GB 5400rpm
I'm afraid you can not install Vista with a recovery CD, you need a retail Vista Disc.
 

My Computer

System One

  • Manufacturer/Model
    Biostar
    CPU
    AMD Athlonx64 Dual Core 3800+ 2.0GHz
    Motherboard
    Biostar MCP6P-M2
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8400GS
    Monitor(s) Displays
    CIBOX
    Screen Resolution
    1280x800
    Hard Drives
    Hitachi 160GB
Hi Brummy,

Thanks - a retail disc is a better option than HP's suggestion of a new motherboard!

I'll try it.

Thanks again,
Chapman
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion DV6648se
    CPU
    Centrino Duo
    Hard Drives
    WD 250GB 5400rpm
You are welcome.
 

My Computer

System One

  • Manufacturer/Model
    Biostar
    CPU
    AMD Athlonx64 Dual Core 3800+ 2.0GHz
    Motherboard
    Biostar MCP6P-M2
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8400GS
    Monitor(s) Displays
    CIBOX
    Screen Resolution
    1280x800
    Hard Drives
    Hitachi 160GB
brummyfan said:
I'm afraid you can not install Vista with a recovery CD, you need a retail Vista Disc.
Click to expand...

Why can't you use the recovery cd's to install vista.
 

My Computer

System One

  • Manufacturer/Model
    Self built
    CPU
    AMD Athlon 64x2 6000+ 3.0ghz
    Motherboard
    Asus M4N78 Pro
    Memory
    3Gb PC2-5300 DDR2 @ 667mhz
    Graphics Card(s)
    XFX Radeon HD 4770 512mb GDDR5
    Sound Card
    VIA HD Audio
    Monitor(s) Displays
    Dual monitors: HP W1907 LCD 19" and Gateway HD Display 19" LCD
    Screen Resolution
    1440x900
    Hard Drives
    Barracuda 7200.10 SATA 3.0Gb/s 320 x 2-GB Hard Drive
    PSU
    Antec Earthwatts 80 plus 500 watts
    Case
    Ultra E-Torque ATX Mid tower clear side w/2 120mm fans
    Cooling
    Thermaltake MaxOrb cpu cooler w/120 mm blue led
    Keyboard
    OEM HP
    Mouse
    OEM HP
    Internet Speed
    Download 6885 kb/s upload 367 kb/s
    Other Info
    Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800
bassfisher6522 said:
brummyfan said:
I'm afraid you can not install Vista with a recovery CD, you need a retail Vista Disc.
Click to expand...

Why can't you use the recovery cd's to install vista.
Click to expand...
The OP mentioned that he had replaced the hard drive and was trying to install Vista with the Recovery disc.
My understanding of Recovery disc is it can recover an already installed OS but if you know a method please let me know and more importantly tell the OP before he buys a new motherboard.
 

My Computer

System One

  • Manufacturer/Model
    Biostar
    CPU
    AMD Athlonx64 Dual Core 3800+ 2.0GHz
    Motherboard
    Biostar MCP6P-M2
    Memory
    4GB
    Graphics Card(s)
    NVIDIA GeForce 8400GS
    Monitor(s) Displays
    CIBOX
    Screen Resolution
    1280x800
    Hard Drives
    Hitachi 160GB
cst4252 said:
Hi all,

I'm hoping this isn't a repeat of an existing thread - I couldn't find any directly-related info. I have an HP Pavillion running Vista Home Premium 32 bit. I thought I had a virus and I ordered the recovery disks from HP. The laptop was working somewhat but sometimes would only run in Safe Mode. The problem seemed to be a failing hard drive. I replaced the hard drive yesterday. The system recognized the drive and the quick test and comprehensive test both passed.

I reinstalled from the recovery CD and it seemed to go through all the steps. At the final self reboot, the screen eventually goes black (lit, but black) with the mouse cursor. I then get a message:

Windows could not complete the installation. to install windows on this computer, restart the installation.

HP support says it could be the motherboard. Are there any other things I could try before taking in for service? Is there any other way to do a truly 'clean' install?

Thanks in advance.

Chapman
Click to expand...

Hi cst4252

Do not buy Retail Vista DVd will be a waste of money.

Try this before replacing motherboard.

1) Make drive ACTIVE.

2) FORMAT drive.

3) use HP Recovery DVD's to INSTALL.
 

My Computer

System One

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