Problem Event Name: BlueScreen - on Vista Home Premium

Trident

New Member
Hey guys,

Okay I've searched thoroughly for this but could not find an aswer to this problem I'm having on my laptop.

Config is:

HP Pavilion DV2530EA
2.1 years old system
Vista Home Premium OEM on it, SP2
2 GB RAM

I've had a BSOD twice now within the last month. After the first one, I had to do a complete re-install as system files were damaged. I thought it must've been some virus, but apparently it's not, as I've done a new install and it happened again. This time so far it's seems ok after the reboot though.

The funny thing is that the system running extremely well otherwise - there are no other problems, slowdowns, freezes, hangs, nothing like that.

Here's what I was doing just before the BSOD: (on both occasions, the circumstances were EXACTLY the same!)

-I was surfing the net with IE8
-other programs running in the background: utorrent, Total Commander, Notepad

As I say, both times I was doing the same: reading some forum in IE8 with exactly the same apps running in the background and then suddenly bang!

I could not read the bluescreen message, as it moved on to the reboot too quickly.

The only things I caught were something like:

...check for updates for you BIOS...
...dumping physical memory to disk...

I don't know if that helps.

Here's the message I got after the reboot (unfortunately I don't have the message or the dump from the first BSOD).

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.0.6002 2.0
Locale ID: 2057

Additional information about the problem:

BCCode: 1000008e
BCP1: C0000005
BCP1: C0000005
BCP2: 8C4C5830
BCP3: B9F4Ea54
BCP4: 00000000

Files that help describe the problem:

C:\Windows\Minidump\Mini110809-01.dmp
C:\Users\atesz\AppData\Local\Temp\WER-42744-0.sysdata.xml
C:\Users\atesz\AppData\Local\Temp\WER2CBA.tmp.version.txt

I've attached the minidump file zipped if you guys would like to have a look at it.

Please let me know if you need anything else.

Any help would be greatly appreciated, thanks very much.
 

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  • Mini110809-01.zip
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My Computer

Hey guys,

Okay I've searched thoroughly for this but could not find an aswer to this problem I'm having on my laptop.

Config is:

HP Pavilion DV2530EA
2.1 years old system
Vista Home Premium OEM on it, SP2
2 GB RAM

I've had a BSOD twice now within the last month. After the first one, I had to do a complete re-install as system files were damaged. I thought it must've been some virus, but apparently it's not, as I've done a new install and it happened again. This time so far it's seems ok after the reboot though.

The funny thing is that the system running extremely well otherwise - there are no other problems, slowdowns, freezes, hangs, nothing like that.

Here's what I was doing just before the BSOD: (on both occasions, the circumstances were EXACTLY the same!)

-I was surfing the net with IE8
-other programs running in the background: utorrent, Total Commander, Notepad

As I say, both times I was doing the same: reading some forum in IE8 with exactly the same apps running in the background and then suddenly bang!

I could not read the bluescreen message, as it moved on to the reboot too quickly.

The only things I caught were something like:

...check for updates for you BIOS...
...dumping physical memory to disk...

I don't know if that helps.

Here's the message I got after the reboot (unfortunately I don't have the message or the dump from the first BSOD).

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.0.6002 2.0
Locale ID: 2057

Additional information about the problem:

BCCode: 1000008e
BCP1: C0000005
BCP1: C0000005
BCP2: 8C4C5830
BCP3: B9F4Ea54
BCP4: 00000000

Files that help describe the problem:

C:\Windows\Minidump\Mini110809-01.dmp
C:\Users\atesz\AppData\Local\Temp\WER-42744-0.sysdata.xml
C:\Users\atesz\AppData\Local\Temp\WER2CBA.tmp.version.txt

I've attached the minidump file zipped if you guys would like to have a look at it.

Please let me know if you need anything else.

Any help would be greatly appreciated, thanks very much.

This crash was probably caused by afd.sys which is part of the TCP/IP stack built in to vista.
I would update your ntwork driver wifi/lan and run a system file check to verify and fix your system files
to run type cmd in search>right click and run as admin>sfc /scannow

let us know the results


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini110809-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
Machine Name:
Kernel base = 0x81a3c000 PsLoadedModuleList = 0x81b53c70
Debug session time: Sun Nov 8 17:31:25.920 2009 (GMT-5)
System Uptime: 0 days 3:14:37.888
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 8c4c5830, b9f4ea54, 0}

Probably caused by : afd.sys ( afd!AfdTLReleaseIndications+20 )


Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8c4c5830, The address that the exception occurred at
Arg3: b9f4ea54, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
afd!AfdTLReleaseIndications+20
8c4c5830 8b4804 mov ecx,dword ptr [eax+4]

TRAP_FRAME: b9f4ea54 -- (.trap 0xffffffffb9f4ea54)
ErrCode = 00000000
eax=00000000 ebx=b9f4eaf8 ecx=00000000 edx=b9f4eacc esi=841ef808 edi=b9f4ead8
eip=8c4c5830 esp=b9f4eac8 ebp=b9f4ead8 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
afd!AfdTLReleaseIndications+0x20:
8c4c5830 8b4804 mov ecx,dword ptr [eax+4] ds:0023:00000004=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x8E

PROCESS_NAME: iexplore.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 8c4e1f64 to 8c4c5830

STACK_TEXT:
b9f4ead8 8c4e1f64 00000000 84292e88 84263c70 afd!AfdTLReleaseIndications+0x20
b9f4eaf8 8c4e8db8 841ef808 844dc6d8 b9f4eb8c afd!AfdReturnBuffer+0xd3
b9f4eb84 8c4e912b 842c31c0 842c329c 00000020 afd!AfdBReceive+0x620
b9f4ec1c 8c4e1040 8416ae80 8730e448 b9f4ec44 afd!AfdReceive+0x25d
b9f4ec2c 81a80976 8730e448 842c31c0 842c31c0 afd!AfdDispatchDeviceControl+0x3b
b9f4ec44 81c826a1 8416ae80 842c31c0 842c329c nt!IofCallDriver+0x63
b9f4ec64 81c82e46 8730e448 8416ae80 059ee100 nt!IopSynchronousServiceTail+0x1d9
b9f4ed00 81c83f10 8730e448 842c31c0 00000000 nt!IopXxxControlFile+0x6b7
b9f4ed34 81a86c7a 00000900 000001b8 00000000 nt!NtDeviceIoControlFile+0x2a
b9f4ed34 77185e74 00000900 000001b8 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
059ee244 00000000 00000000 00000000 00000000 0x77185e74


STACK_COMMAND: kb

FOLLOWUP_IP:
afd!AfdTLReleaseIndications+20
8c4c5830 8b4804 mov ecx,dword ptr [eax+4]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: afd!AfdTLReleaseIndications+20

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: afd

IMAGE_NAME: afd.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49e020c5

FAILURE_BUCKET_ID: 0x8E_afd!AfdTLReleaseIndications+20

BUCKET_ID: 0x8E_afd!AfdTLReleaseIndications+20

Followup: MachineOwner

Hope this helps

Ken J
---------
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Okay, sfc just finished.

I ran it in /verifyonly first.

It's saying there are integrity violations. Details in CBS.log

Shall I just go for it and do the fix then? I will.

In the meantime, can you please tell me how I can update my network driver wifi/lan? Also, is that two separate pieces of hardware/driver (eg. network, and wifi/lan), or one?

Should I update the drivers or run sfc in fix mode first?

Thanks.
 

My Computer

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