Wmplayer.exe error on some AVI files and then get com Surrogate error

KanatoSato

New Member
This is what I get when I try to run SOM AVI files. I said some, because it doesn't happen everytime I open an AVI file.

Problem signature:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6353
Application Timestamp: 4aa91b5d
Fault Module Name: xvid.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 3ec25888
Exception Code: c0000094
Exception Offset: 000485af
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 4105
Additional Information 1: 4d57
Additional Information 2: 50be273c2613a8732360dda8c877820a
Additional Information 3: 2cf4
Additional Information 4: 54d6abb9d2c37a10762a8392ed5463a4

Then I get the Com Surrogate error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b14e
Fault Module Name: xvid.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 3ec25888
Exception Code: c0000094
Exception Offset: 000485af
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 4105
Additional Information 1: 4d57
Additional Information 2: 50be273c2613a8732360dda8c877820a
Additional Information 3: 2cf4
Additional Information 4: 54d6abb9d2c37a10762a8392ed5463a4

However, I don't have problem when I open the SAME AVI files when I am in the administrator account. Why is that? What can I do to fix this problem?
 

My Computer

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