difficulty opening downloaded programs

V

vdoming931

New Member
I am having a problem with programs that I have downloaded. I try to open them and I get this statement:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package.

Can anyone tell me what I need to do to fix this problem?

Thanks,

Vicki
 

My Computer

System One

From where do you try to open it? (shortcut on the desktop, All Programs, .exe in Programs on C )
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
I have tried to open it from the desktop and all programs. I get this response when I have downloaded the program and I am trying to open it.

Thanks,
Vicki
 

My Computer

System One

Open C, go to Program Files and see whether the program is there. If yes, open the folder of this program and double click on the .exe. If that works, right click on the .exe and "send to > Desktop". Then you have a shortcut on the desktop from where you can open it. You can also choose "Pin to Startmenu".
If, however, you cannot find it in Program files, then the program was not installed correctly.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
Thank you for the reply. I checked in program files and the program is not there. I am trying to download Itunes to a new computer without success. I have had this problem with multiple other programs as well.
 

My Computer

System One

Possibly something wrong with your installer. Run sfc /scannow in elevated command prompt. Maybe it can fix it - no guarantee though.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs
    1x60GB OCZ SSD
    6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop
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