Ok just before I start I am a technically challenged housewife who will be referring all techy advise on to my husband to translate. I am writing this as I will be waiting until my children are grown before he gets round to it so here we go....
Recently bought two new laptops with vista (previous laptop was xp) upgraded one to windows 7 but no change in problem on that one. Transferred all our photos over and only our photos from our new canon camera (powershot 850) can be opened. All our old photos from our canon isus v2 (I think) can not be opened. Normally I wouldn't be concerned but since they are the first 7-8 years of our childrens lives it sort of bugs me. We still have them on the old xp computer and on disks but would like to have them all on one computer and not have to collect computers every 5 years when microsoft decides to change their systems just to view them. We just get the icon of the picture viewers whether it be pic manager or photo gallery. The permissions are all the same but when you go into pic properties and then details there is no reference to our old camera with date taken etc but on our new camera pics that we can open there is all the details (ie name of cam, date taken, pix etc.) Haven't tried plugging the old camera in to see if it can even connect as we are moving countries at the moment and it is on the slow boat coming out. We bought the camera somewhere around 2002-2003 so it is not ancient as such but old definately by techy standards.
Any suggestions greatly appreciated as canon is completely stumped by this. Spent a few hours clicking on tabs etc whilst on the phone.
Recently bought two new laptops with vista (previous laptop was xp) upgraded one to windows 7 but no change in problem on that one. Transferred all our photos over and only our photos from our new canon camera (powershot 850) can be opened. All our old photos from our canon isus v2 (I think) can not be opened. Normally I wouldn't be concerned but since they are the first 7-8 years of our childrens lives it sort of bugs me. We still have them on the old xp computer and on disks but would like to have them all on one computer and not have to collect computers every 5 years when microsoft decides to change their systems just to view them. We just get the icon of the picture viewers whether it be pic manager or photo gallery. The permissions are all the same but when you go into pic properties and then details there is no reference to our old camera with date taken etc but on our new camera pics that we can open there is all the details (ie name of cam, date taken, pix etc.) Haven't tried plugging the old camera in to see if it can even connect as we are moving countries at the moment and it is on the slow boat coming out. We bought the camera somewhere around 2002-2003 so it is not ancient as such but old definately by techy standards.
Any suggestions greatly appreciated as canon is completely stumped by this. Spent a few hours clicking on tabs etc whilst on the phone.
