Hello everyone,



After a BSOD and dump of physical memory which I thought was an isolated incident, I restarted my Toshiba Satellite A100-749, and it was on for a few hours until suddenly I got another BSOD and the following message keeps appearing on when I try to load Vista:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

STOP: 0X0000007E (0XC0000005, 0X84C6EE7A, 0X80748780, 0X8074847C)

This keeps happening whether I try to load it regularly or in any kind of Safe Mode after I press F8 during boot.

I looked into the Windows Minidump directory but it's empty.

I'm stumped, luckily I had a partition with Ubuntu Karmic Koala and I'm using that one to backup all files and access the internet to post this.

Anyone can help me with this, I would appreciate it very much

Thanks in advance.
José

First of all, thanks USASMA for the quick reply.

Just wanted to add the information that I ran MEMTEST386+ and it found no errors in the RAM.

Windows Minidump directory is empty, and I can't find any file caled MEMORY.DMP.

I don't understand one thing about those online scanners... how can I scan my C: partition when I'm using an Ubuntu partition?

First of all, thanks USASMA for the quick reply.

Just wanted to add the information that I ran MEMTEST386+ and it found no errors in the RAM.

Windows Minidump directory is empty, and I can't find any file caled MEMORY.DMP.

I don't understand one thing about those online scanners... how can I scan my C: partition when I'm using an Ubuntu partition?

José

Have you done changes recently? Some new hardware or a driver installation/update or an OS instalation ?

si hablas español me será más fácil ayudarte

Hello, Minato. I speak Spanish although I am Portuguese. Let me add some new info to my case in English first, for convenience of everyone else reading the thread.If the problem isn't solved, I'll type with you in Spanish.

I haven't installed any new programs recently that I can think of, and even if I had, I wouldn't be able to log into Windows to remove/uninstall them anyway. Having cleaned my computer with CCleaner recently, I didn't have a working Restore Point either. It really was bad luck.

I just snatched the ISO for Windows Vista Recovery Disk, from here and ran the memory test without any errors and the 'Repair my computer' menu could not fix my problems with startup and didn't really help. The problem with the BSOD remains, still not able to log in safe mode either.

I think this time I got a MEMORY.DMP, but I'm trying to upload it to mediafire or rapidshare, but they keep botching the upload. I'll post it in a bit, it's over 100 Mb. Is this normal?

Here's the MEMORY.DMP file:

RapidShare: 1-CLICK Web hosting - Easy Filehosting
MD5: 90474CDC0C796175778632EA9D1B00A0

Any help is appreciated.

It's cool man.

Uhm i've been doing some research and it says that many toshiba laptops (specially satelite series) with vista have this exact same problem when you create a virtual mount point for a non existing device, for example, when you install alcohol 120 or daemon tools, after a while it messes your OS.

Do you have any of these installed?

Hope it helps.

Usasma, dude, i can see you know a lot and have a lot of exp but...

Jose can't login into Visa no matter what, not even with a repair install (though i dunno if he tried the restore point thing) . How is he supposed to run that program?

Nevertheless i also think it's a driver problem. Jose have you tried updating the bios?