Solved Prt Scn Image on Desktop and not able to remove

C

crlamb

Member
I utilized Gadwin Print Screen to capture a screen. I captured same and was trying to send the photo to desktop as a "JPEG" file. Well it is on my desktop, and I cannot get rid of it. Programs work, but must access them thru start menu. Tried to perform "system restore" but it would not correct the problem. Can anyone help me get my desktop screen back ?????? Please
 

My Computer

System One

crlamb said:
I utilized Gadwin Print Screen to capture a screen. I captured same and was trying to send the photo to desktop as a "JPEG" file. Well it is on my desktop, and I cannot get rid of it. Programs work, but must access them thru start menu. Tried to perform "system restore" but it would not correct the problem. Can anyone help me get my desktop screen back ?????? Please
Click to expand...

Easy, set up new account and delete the old. Take ownership of the programs etc. and you can use in your new account
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks for the response, but I am unsure as to the procedure to set up a new account....can you give me some idea on how to do this ????
 

My Computer

System One

Of course I would be very happy to help. Its really easy. Go to search, by start menu type users. Go to user accounts. Then go to manage another account, then open new account. Then just follow the prompts. Make sure that you choose administraors account. Do not delte the old account, until you are sure you are happy with the new one. If you are unsure, there is no compelling reason to even delete the old account.

On second thought, do not delete it. Use the new one for a while. If you really want to delete, lets talk first. I or another equally helpful member will always be here for you.

The only big error that you could make is if you do not choose administrator account. It will be clearly shown. If you do not delete the old account, right away, any error can be corrected. Dont worry, just enjoy.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
crlamb said:
Well it is on my desktop, and I cannot get rid of it.
Click to expand...
hello (go buckeyes) :party:

I don't understand what you are saying, is this you desktop "background" or is this an icon that you can't delete? and if its your background, can you see your program icons?

could you try to explain in a different way or take a screen shot?

witch brings me to wonder why you would use a screen capture program when you have two of them built into windows already, but i'm sure you have your own reasons..

heres instructions on posting a screenshot its a different forum but this forum uses the same features...good luck
How to post a screenshot. - Tech Support Forum

heres a tutorial on vistas "snipping tool" a VERY handy tool built into vista premium and above... How to use the Windows Vista Snipping Tool
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics Card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB
O.K., I think the screen shot is attached......My desktop is the screenshot. Icoms are all there, but none are functional
 

Attachments

  • My Desktop.jpg.jpg
    My Desktop.jpg.jpg
    181.6 KB · Views: 60

My Computer

System One

hello
thanks, now I see....when you go to: Start > (your name) > desktop

can you delete it from there? if no try: just put your mouse over it (highlight it ) and push shift + del keys @ same time....

If still not try downloading unlocker, this a tool that should delete it.. it will be in your right click context when you need it..
Download Unlocker 1.8.7 - FileHippo.com

when installing if theres the option to start locker when you startup your pc, choose NO it don't need to start it will be there when you need it!!! good luck & post back we can work on the icons that aren't working...
 

My Computer

System One

  • Manufacturer/Model
    acer aspire 6930
    Memory
    3GB
    Graphics Card(s)
    onboard
    Sound Card
    onboard
    Hard Drives
    320GB

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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