Windows Vista Forums

STOP: c000021a {Fatal System Error}

  1. 27 Jan 2010 #1


    gohn255

    Junior Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 64Bit
    Local Time: 07:18 PM

    STOP: c000021a {Fatal System Error}

    I recently posted on here and got fast, great help. Now my friends computer is having trouble and I thought I would turn here again. Here is the issue.

    When trying to boot I get the following blue screen:

    STOP: c000021a {Fatal System Error}
    The Verification of of a knownDLL failed, system process terminated unexpectedly, with a status of 0x0000020 (0x90ac4390 0x00000000).
    The system has been shut down.


    Here is what I know about the laptop: It is a HP Pavillion dv6000, Intel Core 2 Duo CPU T5250 1500MHz, 2 gigs of memory, running Windows Vista. When I go into the bios I don't see the info on the hard drive.



    Thank You in advanced for any help you can give!
    -Daniel

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  2. 27 Jan 2010 #2
    Capt.Jack Sparrow's Avatar
    Capt.Jack Sparrow

    The Black Pearl


    Join Date : Jan 2010
    Posts : 140
    Vista Ultimate
    Local Time: 05:48 AM


     

    Re: STOP: c000021a {Fatal System Error}

    Hi Daniel, Welcome to VF,

    Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    Zip up the copy
    Post it here

    Hope this helps,
    Captain

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  3. 27 Jan 2010 #3


    gohn255

    Junior Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 64Bit
    Local Time: 07:18 PM


      Thread Starter

    Re: STOP: c000021a {Fatal System Error}

    I cannot get into windows through normal booting or safe mode

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  4. 27 Jan 2010 #4


    usasma

    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 07:18 PM
    usa us connecticut

     

    Re: STOP: c000021a {Fatal System Error}

    Try Startup Repair (Repair this Computer at the top of the Safe Mode screen on an HP)
    Also try rstrui.exe from the Command Prompt in the Startup Repair menu (System Restore).

    If that doesn't work, then it's time to break out the restore disks.
    If you don't have them, call HP (1-800-HPINVENT) and order a set.
    About $20 (US) and it'll take around 4 days for them to arrive.

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  5. 27 Jan 2010 #5


    gohn255

    Junior Member
    Join Date : Jan 2010
    Posts : 11
    Vista Home Premium 64Bit
    Local Time: 07:18 PM


      Thread Starter

    Re: STOP: c000021a {Fatal System Error}

    hehe, ya I tried system restore... didn't work, I will inform her she needs to order some, thanks

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
  6. 27 Jan 2010 #6
    kenny111111's Avatar
    kenny111111

    Senior Member
    Join Date : Oct 2008
    Mount Dora Florida USA
    Posts : 366
    vista home premium 32 bit
    Local Time: 08:18 PM
    usa us florida

     

    Re: STOP: c000021a {Fatal System Error}

    hello
    you can download and create for free, there should be instructions ... Download: Windows Vista x64 Recovery Disc — The NeoSmart Files

    good luck

      My System SpecsSystem Spec
    Reply With Quote Reply With Quote
STOP: c000021a {Fatal System Error}
« User account & signin name different? | Windows Vista 32 bit, test mode »

Similar Threads
Thread Thread Starter Forum Replies Last Post
c000021a Fatal System Error Weebl4551 General Discussion 2 01 Jan 2010
HELP!! STOP: C000021a {Fatal System Error} speckled General Discussion 4 11 Nov 2009
Blue screen STOP: c000021a Fatal System Error (after Auto updates mrbeansKRock Vista General 0 11 Sep 2009
Fatal Error c000021a avsfan0801 Vista General 2 28 Aug 2009
Fatal error c000021a Michael Vista General 2 04 Apr 2007