.exe file instantly crashing upon opening

X

XXXMASTERISEXXX

New Member
When I try to open an online game called "Subspace Continuum", the program loads but just gives me a black screen, sometimes shows a glitched cursor and instantly gets out of the game. Sometimes after this happens, Vista tells me that the colour scheme has changed.

This only just started happening, and worked fine about 1 day ago, which was before I got 2 viruses called "Trojan:Win32/Alureon.CO" and "TrojanDownloader:Win32/Renos.KF". I am pretty sure these viruses have been removed now.

Can someone PLEASE try and help me. I love this game so much, and it serves as a break from school.

Please, I beg of you, forum, I need your help more than ever!
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Notebook Satellite L300
    CPU
    Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz 1.73GHz
    Memory
    3062 MB RAM
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Speakers (Realtek High Definition Audio)
    Screen Resolution
    1280x800
    Hard Drives
    104 GB (I think).
    Internet Speed
    200 kilobytes per second, limited to 75
    Other Info
    These are some of my main system specs:
    RAM: 3.0 GB
    GHz: 1.73 GB
    Hardrive Space in Total: 104 GB
    Remaining Hard drive Space: 3.29 GB (As of 29th, November 2009)
Sometimes we think the virus are removed but it is not. You can try to use other anti virus programs and see if they help.

If it is a virus the last thing to do would be wipe the drive and reinstall everything.
 

My Computer

System One

Hello XXXMASTERISEXXX,
Here is some information on the two Trojans you had on your PC.

https://www.microsoft.com/security/...try.aspx?Name=TrojanDownloader:Win32/Renos.KF

Encyclopedia entry: Trojan:Win32/Alureon.CO - Learn more about malware - Microsoft Malware Protection Center

Go to this site and download and scan your system.

http://www.microsoft.com/security_essentials/

Go to this site and download and scan your system.

Malwarebytes.org

Go to this site and download and scan your system.

CCleaner - Home Backup Your Registry When Prompted.

Follow this tutorial.

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

You now know that all traces of these Trojans are gone, and that your file system is clean.
You may end up having to re-install this game, but try these suggestions first.
Good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Thanks for the help, guys! I just recently found out that an AV program called "Spyware Doctor" was preventing the game from working.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba Notebook Satellite L300
    CPU
    Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz 1.73GHz
    Memory
    3062 MB RAM
    Graphics Card(s)
    Mobile Intel(R) 965 Express Chipset Family
    Sound Card
    Speakers (Realtek High Definition Audio)
    Screen Resolution
    1280x800
    Hard Drives
    104 GB (I think).
    Internet Speed
    200 kilobytes per second, limited to 75
    Other Info
    These are some of my main system specs:
    RAM: 3.0 GB
    GHz: 1.73 GB
    Hardrive Space in Total: 104 GB
    Remaining Hard drive Space: 3.29 GB (As of 29th, November 2009)
Glad you got it fixed, good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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