windows start up couldn't be completely done

Z

zojaji

New Member
hi every body,
i had a vista home premium, without any problem, for a while. yesterday my anti-virus detected a suspicious file located in c:\Users\user\appdata\Local\Temp and i allow it to delete mentioned file. after a restart windows start up couldn't be completely done and instead of log in screen, i faced with a black screen just with mouse enabled on it!! however windows boots in safe mode correctly. i have already tried start up repair but it didn't solve the problem!:(
could anyone help me to repair it?
Thanks in advance
 

My Computer

System One

If you can boot is safe mode, do a system restore. Go back far enough to ensure that is is before the problem began.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
i've not used system restore to save any windows state before, can i use system restore for going back to a state except factory settings? don't it cause all my information to lost?
 

My Computer

System One

Don't worry, this is not going back to factory state. When you do system restore the only thing that changes is the OS, you will not lose doucments, pics etc. You will see a list of points. Choose one a few days before the problem began. I truly wish you luck

http://www.vistax64.com/tutorials/76905-system-restore-how.html

System restore even lets you return to before the restore is you are not happy.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Zojaji, as a memeber of this forum, you have a team of friends looking out for you. I will be with you until, I can no longer help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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