can't install windows updates

I can't install windows updates. The are not being installed automatically. I get the error of 80240016. Does this number tell anyone? why I can't install updates? Help!

Welcome to the forum

Others have had this problem, here is their solution.

In search, type cmd, do not hit enter. Right click on it then run as adminiistrator. In the cmd prompt type this sfc /scannow. Then restart, boot and the update should work.

Good LUck.

Hi,

Are you getting error 80240016, or 0x80240016? Try the solution here:
Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80240016"
and if necessary, try the solution here:
How do I reset Windows Update components?

If this does not help, can you go here: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2, download and install the System Update Readiness Tool, then retry Windows Update and upload: "C:\Windows\Logs\CBS\CheckSUR.log" and C:\Windows\Logs\CBS\CheckSUR.persist.log"

Good luck, and tell us how it goes,

Richard

If the previous suggestions do not work, this is from MS.

Error message when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site: "0x80240016"

Installing Service Pack 2 may solve this issues easily. You can do that and it might make it easier instead of searching around for answers.

Blackhawk7188 said:

Installing Service Pack 2 may solve this issues easily. You can do that and it might make it easier instead of searching around for answers.

Click to expand...

Blackhawk7188: Very good point, I had not noticed that he said SP1 only until you pointed it out. However, SP2 may not install either.

eandlindayton: I would strongly recommend installing SP2 as soon as possible.

Richard