HELP Laptop w/Corrupt Files !

Jaks

New Member
Hi, i am new to this forum. I Posted this before but had not Heard anything. This is an Edited Post. I need some help.:( I am pretty Computer Literate, but I am in a jam here. I have a HP Pavilion Laptop, Model Dv9260us 2 cpu's @ 2.0ghz ,2gb ram 2x120gb hdd's, 256mb Nvidia geforce graphics, Running Windows Vista Ultimate 64 service pack 2. My Laptop was taking about 8-9 mins on average to boot.But Runs Great once running.also shut down was 4-5 mins. I tried Defrag, CCleaner Defrag Registry,Registry Cleanup,enable both cpu's at start up,ran Avanquest's System Suite Utilities,Chkdsk/f /r,also sfc /scannow.so reading on some forums, a lot of advice was to update all drivers. So I got Driver Genius Pro 9 by avanquest (Driversoft company when installed)this program found 22 drivers out of date. so I created a restore Point and did a full registry export(backup).next, I let all the drivers completely download,then First,I installed Intel turbo memory drivers,everything was functioning well, so I proceeded to install Intel chipset device software.Everything A OK.3rd was the Nvidia Display Drivers so I made a second Restore point (I had issues in the past with display drivers) So I installed the Nvidia drivers and on reboot I input my password and it says The User Profile Service service failed the logon. User Profile cannot be loaded. I tried to run Restore but it says Disk OS(C) has errors(Windows detected file system corruption on OS(C).you must check the disk for errors before it can be restored. checking disk OS (C) - Some Problems were found and fixed. But at reboot - same issue. so I went to vista forums."Brink" had some great advice I used that I found in a thread, to turn on the "Real" administrator account in safe mode to gain access and I uninstalled the Nvidia drivers under the admin acct. at reboot states corrupt system files (CheckDisk) But when I tried to run driver Genius in admin again to reverse the intel drivers (this shows up as Intel Matrix Storage Manager in Start>Programs) the PC crashed. I ran CHKDSK /f .NOW I can boot into my acct. but there is NO sound device found, sidebar gadget shows no battery,or battery activity.Also bluetooth Hardware not functioning. The Drivers for bluetooth and sound show "Functioning" in device manager. Someone HELP Please as I spent many many months customizing and lots of money on software that will be lost. It seems to be fixable but HOW?
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP DV9260US
    CPU
    Core 2 Centrino 2.0ghz T7200
    Memory
    2gb
    Graphics Card(s)
    Nvidia GeForce go 7600 256mb
    Sound Card
    Integrated HD Audio
    Monitor(s) Displays
    17" HD Widescreen
    Hard Drives
    120gb x2
    Mouse
    Targus Laser Bluetooth Mini
    Internet Speed
    7.0mbps cable
    Other Info
    Altec Lansing Speakers
Welcome!

First, I would immediately stop using Driver Genius, at least until this is all sorted out.

If you can boot into Windows, try a System Restore to a point before the troubles began.

When that is done, please report the current situation, and what still needs fixing.
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
To add a bit more to Jonathans advice, I have seen some many posts where the problem was caused by the use of software that is not needed or even helpful. Everything that is required for the proper maintenace of the OS is already included; defrag, clean up etc.

Give serious consideration to Jonathans astute advice about Driver Genius and when you get the OS up and working again use third party software only in limited situations. In addition, Make a system Image put it on a separate HD and update it once a month. If you ever run into a situation similar to this all that is needed is to use the system image that you kept updated.

Take care.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thank you Jonathan and Rich for Assisting me. My computer is working but there is no Sound Device Found, Bluetooth, Webcam, and Battery Gadget in sidebar displays no battery.Finally CPU Cores 1 and 2 are Idle. My Restore Points Fail to restore,I can't see why. every time I try to uninstall these "new extra Drivers" I see in device manager, they reinstall at reboot.(Intel Pro 1000 Display Drivers)I wanted to use snipping tool to make an image to upload but snipping tool wont load. I'll post back. any further help will be greatly appreciated. Thanks again
 

My Computer

System One

  • Manufacturer/Model
    HP DV9260US
    CPU
    Core 2 Centrino 2.0ghz T7200
    Memory
    2gb
    Graphics Card(s)
    Nvidia GeForce go 7600 256mb
    Sound Card
    Integrated HD Audio
    Monitor(s) Displays
    17" HD Widescreen
    Hard Drives
    120gb x2
    Mouse
    Targus Laser Bluetooth Mini
    Internet Speed
    7.0mbps cable
    Other Info
    Altec Lansing Speakers

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks All for the help ! it's greatly appreciated. My laptop got even worse while I was backing up docs and such,so I had to do a complete recovery. Hey it's like new again. while I was restoring a backup of firefox files, it started acting crazy again.so I'll have to look into that. again a BIG THANKS ! jaks
 

My Computer

System One

  • Manufacturer/Model
    HP DV9260US
    CPU
    Core 2 Centrino 2.0ghz T7200
    Memory
    2gb
    Graphics Card(s)
    Nvidia GeForce go 7600 256mb
    Sound Card
    Integrated HD Audio
    Monitor(s) Displays
    17" HD Widescreen
    Hard Drives
    120gb x2
    Mouse
    Targus Laser Bluetooth Mini
    Internet Speed
    7.0mbps cable
    Other Info
    Altec Lansing Speakers
Back
Top