help anyone....

D

drgopalga

New Member
any one can help me!!!

my pc is showing following error when i start system every 7-8 hrly..


MEMORY_MANAGEMENT crash dump error..
0x0000001a -bug check code

0x00041790

caused by driver- ntkrnlpa.exe

file description-NT Kernel & System

product name-Microsoft® Windows® Operating System

file version-6.0.6000.16386 (vista_rtm.061101-2205)

pc config is intel i5750m quad core processor

intel DP55WG MOTHERBOARD

4GBDDR3 RAM
 

My Computer

System One

Hi,

Can you please upload the contents of the:

"C:\Windows\Minidump"

folder in zip format. If you don't know how to zip up a folder, use the free 7-zip: Download

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Hello drgopalga,

STOP 0x0000001A: MEMORY_MANAGEMENT

Usual causes: Device driver, memory, kernel.

I would start by updating all your drivers, sound, video, chipset, and any others you may have.
Also, run a memory testing program, like Memtest, or even the built in one in Vista.
Make sure you run the tests for a few hours.
A quicker way is to remove all but one stick of ram and try it, if its OK, try another stick, and so on, until you have eliminated the ram altogether.
If you have anything overclocked, set it back to default, just until this is fixed.

If you have the Vista disk, you can take the "ntkrnlpa.exe" driver from the disk directly.

http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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