NOTE: I posted this on the LogiTech forums yesterday, but after a disappointing 24 hours without a single reply, I am posting it here. Therefore, "yesterday" in the note below would now be day before yesterday.
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I have a G5 Laser Mouse (corded) which is a couple years old, and much loved by me. Yesterday, it started scrolling on its own!! I initially thought this was a Firefox problem, since I had just gotten a Firefox update (3.6.2) a few hours earlier, and further because the scrolling continued even if I unplugged the mouse, but as I began to diagnose the problem, it became clear that it was mouse-related, not Firefox-related. Let me describe the problem as best I can:
1. The number of lines that are scrolled down is controlled by the Mouse settings in the Control Panel. I have set the Vertical Scrolling value under the "Wheel" tab to 1, which is the lowest value allowable - this is the least irritating. It would a nice work-around if I could enter a zero here, or click a button to turn off mouse scrolling, but it does not let me do that.
2. The problem occurs in Firefox, Notepad, my old programming editor (Ultra-Edit), the Windows Start Menu, and even in World of Warcraft!! What is really maddening in WoW is that the mouse scrollwheel controls camera zoom in/out, so this problem causes the camera to slowly zoom in until it is at its closest, which means you can't see anything. I initially thought the problem did not occur in MS Windows Explorer, but after I used it a bit - scrolled up and down a bit - the problem started happening there, too!! This "phantom auto-scroll" even occurs horizontally in the right pane of the Windows File Manager, if a horizontal scroll bar is present!!
3. The problem "stops and starts". I have been unable to determine the details of this - sometimes it will stop scrolling for a while, but it always starts back up at some point. I'm pretty sure that it has to do with mouse focus, though, because I have determined that if I move the mouse cursor out of the window where the scrolling is going on and click on some other item outside that window, the scrolling stops (I have to actually click on something else - if I just move the cursor outside the current window, focus remains in that window, and the scrolling continues - further, if I return focus to the problem window with Alt-Tab, leaving the mouse cursor outside said window, the scrolling starts up again!). Another reason that I say it has to do with "mouse focus" (this may just be a term I made up, but if so, you should be able to determine what I mean) is that the problem continues if I unplug the mouse. My theory is that this is because the "mouse focus" still remains. Sorry for my home-brewed technical jargon, but I am just trying to describe what is happening.
4. I kinda want to say that typing stops it. I just typed the paragraph above this one, and there was no "phantom scrolling" while I was typing. I then sat back and began to proofread what I had written, and after 42-43 seconds (I tested this 3 times and timed it), it started scrolling again. How's that for strange?!?!?!?
As I said, Firefox upgraded itself to 3.6.2 yesterday. The only other recent changes to my system are that I also got a Java Console update yesterday, and Windows Update installed "Cumulative Security Update for Internet Explorer 8 for Windows Vista (KB980182)" at 0332 this morning. I am running Windows Vista Home Basic SP2 on a Toshiba Satellite L355 with a Celeron 2.2 gHz CPU and 3 GB of RAM. I originally went to the Logitech site thinking that I might download a new mouse driver from it, but I cannot find any information on that. I did the automatic mouse detection, but the page it left me on, although it says "Support + Downloads" above the picture of my mouse, does not offer any downloads or driver information that I can find.
Anyway, this is having an extremely deleterious effect on my computer use. Browsing is a pain, reading email is maddening, and - oh noes - playing WoW is impossible. I would appreciate any help I can get on this problem. Surely I am not the first to suffer from this, and it is a known problem....<crosses fingers>.
Thanks in advance!!!!
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I have a G5 Laser Mouse (corded) which is a couple years old, and much loved by me. Yesterday, it started scrolling on its own!! I initially thought this was a Firefox problem, since I had just gotten a Firefox update (3.6.2) a few hours earlier, and further because the scrolling continued even if I unplugged the mouse, but as I began to diagnose the problem, it became clear that it was mouse-related, not Firefox-related. Let me describe the problem as best I can:
1. The number of lines that are scrolled down is controlled by the Mouse settings in the Control Panel. I have set the Vertical Scrolling value under the "Wheel" tab to 1, which is the lowest value allowable - this is the least irritating. It would a nice work-around if I could enter a zero here, or click a button to turn off mouse scrolling, but it does not let me do that.
2. The problem occurs in Firefox, Notepad, my old programming editor (Ultra-Edit), the Windows Start Menu, and even in World of Warcraft!! What is really maddening in WoW is that the mouse scrollwheel controls camera zoom in/out, so this problem causes the camera to slowly zoom in until it is at its closest, which means you can't see anything. I initially thought the problem did not occur in MS Windows Explorer, but after I used it a bit - scrolled up and down a bit - the problem started happening there, too!! This "phantom auto-scroll" even occurs horizontally in the right pane of the Windows File Manager, if a horizontal scroll bar is present!!
3. The problem "stops and starts". I have been unable to determine the details of this - sometimes it will stop scrolling for a while, but it always starts back up at some point. I'm pretty sure that it has to do with mouse focus, though, because I have determined that if I move the mouse cursor out of the window where the scrolling is going on and click on some other item outside that window, the scrolling stops (I have to actually click on something else - if I just move the cursor outside the current window, focus remains in that window, and the scrolling continues - further, if I return focus to the problem window with Alt-Tab, leaving the mouse cursor outside said window, the scrolling starts up again!). Another reason that I say it has to do with "mouse focus" (this may just be a term I made up, but if so, you should be able to determine what I mean) is that the problem continues if I unplug the mouse. My theory is that this is because the "mouse focus" still remains. Sorry for my home-brewed technical jargon, but I am just trying to describe what is happening.
4. I kinda want to say that typing stops it. I just typed the paragraph above this one, and there was no "phantom scrolling" while I was typing. I then sat back and began to proofread what I had written, and after 42-43 seconds (I tested this 3 times and timed it), it started scrolling again. How's that for strange?!?!?!?
As I said, Firefox upgraded itself to 3.6.2 yesterday. The only other recent changes to my system are that I also got a Java Console update yesterday, and Windows Update installed "Cumulative Security Update for Internet Explorer 8 for Windows Vista (KB980182)" at 0332 this morning. I am running Windows Vista Home Basic SP2 on a Toshiba Satellite L355 with a Celeron 2.2 gHz CPU and 3 GB of RAM. I originally went to the Logitech site thinking that I might download a new mouse driver from it, but I cannot find any information on that. I did the automatic mouse detection, but the page it left me on, although it says "Support + Downloads" above the picture of my mouse, does not offer any downloads or driver information that I can find.
Anyway, this is having an extremely deleterious effect on my computer use. Browsing is a pain, reading email is maddening, and - oh noes - playing WoW is impossible. I would appreciate any help I can get on this problem. Surely I am not the first to suffer from this, and it is a known problem....<crosses fingers>.
Thanks in advance!!!!