Shortcuts image missing

dload

New Member
Under the adminstrator log in, all the shortcut images are showing under "all Programs" under the start menu. Under all other user log in's, there is a blank file image(white square) with an arrow. I can not access the program when click on the white square. Also, the shortcut tab is missing under properties. I recently used wipedrive(lost restore cd) to restore the system to original factory condition. Some items require me to find the file location to reinstall. I tried the rebuild icon tutorial, the file associations, retore vista shortcuts/icons & the default program options. Nothing has worked. Also, I noticed when I try to open another window in internet explorer it says "can not display page". It use to say something to the effect "open tab tutorial". Please help. Thanks in advance!!
 

My Computer

System One

  • Manufacturer/Model
    EMachines/ET1161-05
    CPU
    AMD LE-1620 2.40GHZ
    Memory
    2.0GB
Just to see if it works, set up a new user account, give that account permission for the programs and lets see what happens.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I apologize. I'm not familiar with Vista control options. How do you set the account for permission for programs? Thanks for the quick reply!!
 

My Computer

System One

  • Manufacturer/Model
    EMachines/ET1161-05
    CPU
    AMD LE-1620 2.40GHZ
    Memory
    2.0GB

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I granted full control to the user account. The shortcuts images are still missing, just the white square or file with no image. It's weird that all of the short images show under adminstrator but not user accounts.
 

My Computer

System One

  • Manufacturer/Model
    EMachines/ET1161-05
    CPU
    AMD LE-1620 2.40GHZ
    Memory
    2.0GB
Did you set up a new user account? That would be the important portion of the procedure?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Yes. Also, granted the new user full control over the program files. Thanks!!
 

My Computer

System One

  • Manufacturer/Model
    EMachines/ET1161-05
    CPU
    AMD LE-1620 2.40GHZ
    Memory
    2.0GB
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