I just recently found this site and have been trying to find some answers to some dilemma's. Searching past posts have been spotty for me so I am going to ask.
For about 3-4 months my laptop does not shut off normally. I will go to the start menu and shut down that way. The screen will go blue stating the user is logging off and the also states "shutting down". Instead the computer keeps on running and the system does not shut down. So I pretty much do it manually.
I contacted the manufacturer Dell. And they recommended to restore the system. Before i go that route I wanted to see if there was any alternatives. Also I have never restored the laptop and am "leery" about it. If it has to be done I may need to look at some tutorials first.
Thanks,
For about 3-4 months my laptop does not shut off normally. I will go to the start menu and shut down that way. The screen will go blue stating the user is logging off and the also states "shutting down". Instead the computer keeps on running and the system does not shut down. So I pretty much do it manually.
I contacted the manufacturer Dell. And they recommended to restore the system. Before i go that route I wanted to see if there was any alternatives. Also I have never restored the laptop and am "leery" about it. If it has to be done I may need to look at some tutorials first.
Thanks,