Cant log into Administrator acnt due to spyware (apmanager.exe)

N

Nyla

New Member
Can anyone please help........

My HP laptop is infected.....a programme called apmanager.exe is blocking my access.......I can get to the log in page and then when I enter my password, i cannot go any further. This application apears and through online research I read that this is a fake notice claiming to be a Copyright violation - copyright content detected and asks me to click on a link to pay a fine and will not allow me to go any further - info online advises to do a system restore/recovery but as i cannot get passed this point, i cannot do anything.

I have another user account but it is set up with limited authorisation as a user account and cannot make any system changes.

What can i do to get rid of this???

hope someone can help
 

My Computer

System One

Hi and welcome to the forums :party:.

As the old saying goes there is more than one way to skin a cat and the same applies to system restores, check out the second technique at http://www.vistax64.com/tutorials/76905-system-restore-how.html and see if this helps at all in any way.

If you require anymore assistance we will be more than happy to help.

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
Try a boot scanner. A boot scanne(in my opinion) is one of the best ways to combat viruses (programs llike malwarebytes, and avast are just to help you be protected), but in any chance that a virus gets through your defenses, a boot scanner is your best bet.

Try the avg rescue cd: AVG Rescue CD Cleans Your Infected Windows PC - Anti-Virus - Lifehacker
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics Card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm
    1 linux ubuntu partition
    1 vista partition
    1recovery partition
    1 windows 7 partition
    1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Keyboard
    saitek cyborg gaming keyboard
    Mouse
    logitech mouse (small to fit hand perfectly)
    Internet Speed
    dsl
    Other Info
    2.3 ghz amd
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