Windows Vista Forums

I am unable to adjust my power settings
  1. #1



    Newbie
    Join Date : May 2010
    Posts : 8
    Vista 32 bit
    Local Time: 01:49 AM

    I am unable to adjust my power settings

    Hey everyone,

    Thanks in advance for any help.

    My Windows Vista isn't letting me adjust my power settings.


    Here is what the problem:

    1. I click the battery icon in the bottom right of the start bar. Then I click "More Power Options"

    2. On the left panel of Power Options window, I click "Choose when to turn off the display"

    My computer tells me "Your power plan information isn't available" with a red X next to it.

    The same thing happens when I try to adjust any other power setting as well.

    3. I click on the "Why can't Windows retrieve this information?" and it says stuff about my system administrator making changes, and that doesn't apply to me. I am the only user of the computer and my account is the administrator. I've never tinkered with any of these files to my memory.

    It also says "Some of your power management settings, or the registry keys that are associated with those settings, have been deleted or corrupted. For more information, contact your system administrator." But I am the only administrator of this computer and the nice people at Microsoft never instructed me about this when I bought my computer.



    I've done a SFC scan and it said "Windows Resource Protection did not find any integrity violations."

    I've also tried searching for an answer on other forums but I either don't understand the solutions, which usually involve registry edits...or the problems I've found aren't exactly on target and involve people who did system restores.

    I also installed uniblue registry booster from some site and it did a search and told me I had lots of registry errors but of course it asked to pay. I mentioned it on the Microsoft forums and people told me that's a scam. Hopefully I didn't make the problem worse...

    How can I fix this? All I want to do is edit the power settings of my computer. Thanks for any and all help.

      My System SpecsSystem Spec

  2. #2
    jp07764's Avatar

    Senior Member
    Join Date : Jul 2008
    Posts : 188
    Windows 7 Home Premium 64bit
    Local Time: 03:49 AM
    usa us new york

     

    Re: I am unable to adjust my power settings

    Download malewarebytes and run it.

    Malwarebytes

    It is safe to use.

    But before you do that try a system restore point to before you installed uniblue.
    This will show how if you do not know
    System Restore - How to[11]=Backup Restore
    The reason I want you to run malewarebytes is to rule out maleware that
    the uniblue program could have installed.
    Just a note stay away from stuff like that.

    Jimmy

    Last edited by jp07764; 16 May 2010 at 09:38 PM. Reason: spelling
      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : May 2010
    Posts : 8
    Vista 32 bit
    Local Time: 01:49 AM


      Thread Starter

    Re: I am unable to adjust my power settings

    Thanks. I did run malwaybytes already as soon as I uninstalled. I should be clear: this problem came before I installed uniblue registry booster.

    For the record, here is what I did:

    1. Someone on Microsoft Forums told me to come to this forum here:
    Power Options and Sleep Mode Problems[11]=Power%20Management

    2. If you don't have an ad blocker in your browser, at the top of the page is a well disguised advertisement that says "Recommended Fix: Click here to fix Vista errors and optimize Vista Performance"

    I clicked that and it brought me here: Registry — RegistryBooster — Top Rated Registry Cleaner

    According to Norton, it's a safe website
    Norton Safe Web, from Symantec - report for liutilities.com

    3. Thinking this was legit software, I downloaded it and installed and ran it and it found like 400 registry errors. And it said it would repaid 15 of them for free, which I had it do. Then I deleted it because it asked me to pay to repair the remaining 385 errors.

    Should running malwarebytes be the end of it or should I do more virus scans?

    This whole problem is kind of off topic anyways because I still can't adjust my power settings! Thanks.

    Edit: I also did a system restore to a point I believe was before I installed the resgistry booster. The system keeps your documents in place, right? Thanks again!

    Last edited by heynownow; 16 May 2010 at 10:21 PM.
      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
    Local Time: 03:49 AM
    usa us connecticut

     

    Re: I am unable to adjust my power settings

    System restore will not touch your documents. If you do decide to try System Restore use a very early restore point, to be sure it is prior to any possible infection.

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : May 2010
    Posts : 8
    Vista 32 bit
    Local Time: 01:49 AM


      Thread Starter

    Re: I am unable to adjust my power settings

    Thanks,

    I am pretty much 100% sure I did. I got the advice to even go to the webpage that had the advertisement to download the uniblue registry booster 6 hours ago, and I restored to a point 10 hours ago. Thanks again.

    Any advice or solutions on this power settings thing?

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
    Local Time: 03:49 AM
    usa us connecticut

     

    Re: I am unable to adjust my power settings

    You could give this a try from our tutorial collection:

    Power Plan - Restore Default Settings[11]=Power Management

      My System SpecsSystem Spec

  7. #7



    Newbie
    Join Date : May 2010
    Posts : 8
    Vista 32 bit
    Local Time: 01:49 AM


      Thread Starter

    Re: I am unable to adjust my power settings

    Thanks, Rich. I followed that tutorial and it did not work. This is frustrating!

      My System SpecsSystem Spec

  8. #8
    jp07764's Avatar

    Senior Member
    Join Date : Jul 2008
    Posts : 188
    Windows 7 Home Premium 64bit
    Local Time: 03:49 AM
    usa us new york

     

    Re: I am unable to adjust my power settings

    Seems as if you could have a corrupt user profile.
    The way to correct that would be to make a new account
    and give it admin rights.
    You could also try it first to see if your power options work in the new
    account. If so then that is your problem.

    One other thing you can try before all that is boot into safe mode.
    see if it works there.

    Jimmy

      My System SpecsSystem Spec

  9. #9



    Newbie
    Join Date : May 2010
    Posts : 8
    Vista 32 bit
    Local Time: 01:49 AM


      Thread Starter

    Re: I am unable to adjust my power settings

    Well, I created a new user for my computer. Same problem, same message that I can't change any settings. Any further advice? Thanks for the help, I really appreciate it.

      My System SpecsSystem Spec

  10. #10
    jp07764's Avatar

    Senior Member
    Join Date : Jul 2008
    Posts : 188
    Windows 7 Home Premium 64bit
    Local Time: 03:49 AM
    usa us new york

     

    Re: I am unable to adjust my power settings

    I do not have anymore ideas.
    Sorry I can not help any further.
    I am at a loss just like you.
    You could try the link that richc46 gave you
    in the new account.

    Sorry again I could not be of more help.

    Jimmy

      My System SpecsSystem Spec

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