Hello, I have a problem with my Packard Bell ISTART 2380 and someone can help as it's driving me mad!
Due to the fact that my Packard Bell ISTART 2380 contained many viruses, I finally decided to to do a complete recovery install.
I am currently trying to recover my Packard Bell PC but I'm having considerable problems doing so. Firstly, I created a 'DVDrecovery disc' using Packard Bell's Smart Restore console and I also downloaded and created a 'Vista recovery iso file' from neosmart.net onto a DVD using an application called Imgburn. I burned this iso file at two different speeds as I have read that burning an iso file at certain speeds, particlulary high speeds, can affect the actual files contained in the iso file. possibly making them currupt and unreadable when doing an install from it.
Messages I have been receiving over the course of trying to solve this problem, include; 'BOOTMGR is missing' and 'Windows cannot open the required file E:\Sources\install.wim'. Error code 0x80070002. I don't quite understand why this is happening considering that this Packard Bell model, like many, now come with a special partition as part of the Hard drive (called a Boot partition? or 'X' drive) where I can only presume all the necessary files required for a successful restore or even a full install of Vista itself reside.
I have gone through the standard Packard Bell recovery console to repair Windows Vista Home Premium and also to reinstall it completely but it doesn't resolve things at all.
I have also tried using the Command prompt option to repair and rebuild the BCD store but that doesn't work. Looking at some info online, this particular procedure seems to differ a little from user to user. For example;
bootrec.exe
bcdedit /export c:\bcd_backup
c:
cdboot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec./rebuildbcd
When I type the 6th entry 'ren c:'... I get the following message - 'a duplicate file exists, or the file cannot be found'.
I don't quite know how to resolve this matter other than by buying an actual an new Vista OS DVD which I can only pressume is a direct physical copy of what is already on the special boot partition within my Packard Bell hard drive. Has anyone else had this problem with their Packard Bell when trying to reinstall Windows Vista?
Any advice or help in resolving this matter would be really greatly appreciated. I hope someone can help.
Due to the fact that my Packard Bell ISTART 2380 contained many viruses, I finally decided to to do a complete recovery install.
I am currently trying to recover my Packard Bell PC but I'm having considerable problems doing so. Firstly, I created a 'DVDrecovery disc' using Packard Bell's Smart Restore console and I also downloaded and created a 'Vista recovery iso file' from neosmart.net onto a DVD using an application called Imgburn. I burned this iso file at two different speeds as I have read that burning an iso file at certain speeds, particlulary high speeds, can affect the actual files contained in the iso file. possibly making them currupt and unreadable when doing an install from it.
Messages I have been receiving over the course of trying to solve this problem, include; 'BOOTMGR is missing' and 'Windows cannot open the required file E:\Sources\install.wim'. Error code 0x80070002. I don't quite understand why this is happening considering that this Packard Bell model, like many, now come with a special partition as part of the Hard drive (called a Boot partition? or 'X' drive) where I can only presume all the necessary files required for a successful restore or even a full install of Vista itself reside.
I have gone through the standard Packard Bell recovery console to repair Windows Vista Home Premium and also to reinstall it completely but it doesn't resolve things at all.
I have also tried using the Command prompt option to repair and rebuild the BCD store but that doesn't work. Looking at some info online, this particular procedure seems to differ a little from user to user. For example;
bootrec.exe
bcdedit /export c:\bcd_backup
c:
cdboot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec./rebuildbcd
When I type the 6th entry 'ren c:'... I get the following message - 'a duplicate file exists, or the file cannot be found'.
I don't quite know how to resolve this matter other than by buying an actual an new Vista OS DVD which I can only pressume is a direct physical copy of what is already on the special boot partition within my Packard Bell hard drive. Has anyone else had this problem with their Packard Bell when trying to reinstall Windows Vista?
Any advice or help in resolving this matter would be really greatly appreciated. I hope someone can help.
(and there is only one) is confusing. If I remember correctly, there is 3 or 4 partitions. I have been in touch with PB and they so far have not been of very much help to me. Only suggestion they've come up with was to start from the recovery discs, which I've done. Or by a new set at £50. I don't why I should as the partition they created on this PC should contain everything I need for a clean install? Before starting this nightmare, I did successfully create recovery discs using PB's recovery suite but they don't to seem to have any affect as it seems to be unable to open a particular file E:\Sources\install.wim. It states the file does not exist. I'm kind of stuck with nothing else to try at the moment. I'm convinced it can be sorted but just don't know how. Any further help or ideas will be appreciated. Thanks.