Complete Printer Story- need help.

eknirb

Member
Here's my printer story. I know the printer is still OK!

PC: HP Windows Media Center PC m8200n; Monitor HP w1907. November 2007.
OS: Windows Vista Home Premium
HP: Deskjet F4180

So I noticed that the printer icon for my printer became all white, IE a corrupted icon. So I went online and found information on how to refresh your icon folder. That didn't do anything. So I thought I'd uninstall and reinstall.

I have tried to reinstall my HP software from disc, and I get a 'new PSSWCORE.msi' file. I see the file on the install disc, yet it won't install. 'Network resource is unavailable.'

Now I cannot uninstall it. On my Add/Remove I see:
HP Customer Participation Program 9.0
HP All In One Software 9.0
HP Imaging device Functions 9.0
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential
HP Update

How can I get these off my PC, and reinstall cleanly so I can use my printer/scanner again?
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
ok i will give it a go!!
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
Wish you luck. Report back if it works, to help others. Report back if it does not, so we can help you.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Installed the program; it seems stuck on:

'analyzing and startiong the program's built-in uninstaller.'

How long should I be seeing this?
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
nope, just sat there- never progressed.
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
OK, try a system restore back to a known good time.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Tried that. no luck.
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
If you do a system restore to a good time and then use revno, it will not uninstall?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
no I had tried system restore before. I can try again I suppose, but I have always been a bit leery of that.

If I buy a new CD from here:
https://warp2.external.hp.com/Driver/dr_pricing_info.asp

would I still face the same problem?

and with system restore; i forget; would all the latest songs i loaded into iTunes disappear?
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
I do not think that the problem is with the disc; buying new will probably not help.

I have used SR on my own computer, there has never been a problem.

Try SR once more. Go back far enough that you know it was before any problem. SR, should work in this situation.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK say I go back to the first of the month.

Do I lose all the new songs I have just loaded onto iTunes?
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
I know that the I Tunes issue is important to you, so I wanted to be sure that I gave you a correct answer. I fully believed that the answer was no you would not lose them, but then I found that this problem can occur

Lost my doc./media files after system restore [Solved]

Let me think for a while, for a workaround not using SR.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
yeah I would think system restore takes the entire thing back to an earlier time and state; so bookmarks, doc's photos, songs, anything that has been added since then, is lost. also system restore would need to go back to say 05-01 and it will only go back to the 12th.
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
SR effects only the OS, not your personal documents, favs etc.

Go to search type the letters CMD

When it comes up do no hit enter, right click and run as administrator


In the cmd prompt type this sfc /scannow. If any files are corrupted they should be fixed, then you may be able to uninstall.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
tried the add or remove a printer- nothing prints. i get a "F4100 series (copy 1) but then a broken icon shows when I try to print a test page.

Thanks for the help anyway- I think this is a lost cause, sadly.
 

My Computer

System One

  • Manufacturer/Model
    HP m8200n Windows Media Center
    CPU
    AMD Athlon 64x2 Dual Core Processor 6000+ 3.00GHz
    Memory
    3.00 GB
    Monitor(s) Displays
    HP widescreen w1907
    Screen Resolution
    1440x900
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