Solved Gmail Account Been Comprimised

tom982

٩(͡๏̯͡๏)۶
Vista Guru
Gold Member
Hi, my Gmail account has been comprimised yesterday :(

They have changed the secondary email so I cannot just reset the password

I have tried to fill out the form to regain control over your account (https://www.google.com/support/accounts/bin/request.py?ara=1&hl=en&contact_type=ara&ctx=ara) but they declined to give me my account.

I have filled it out as best as I can, but I cannot remember the dates that I set up (I have deleted the email that I got when I set up the account). I never use personal information with that email account, and I didn't really mind about it, but I have got accounts registered with other sites (VF, SF, EF etc.) on it. I have changed the emails and passwords on these sites, but I don't know if I have missed any websites.

Is there any way that I can contact google (preferably by email) to sort out this?

I know people will try to say this to gain control over somebodies gmail account, but you can check my rep and posts, I am a truthful person.

Thanks in advance

This is the email that Google sent me:

Google said:
Thank you for your report. We've completed our investigation and cannot
return your account at this time. We were unable to verify that you own
this account based on the information you provided.

If you can provide additional information to verify that you own this
account, please visit

http://www.google.com/support/accounts/bin/request.py?ara=1 and submit
another report. Whether we can return access to this account depends on
the strength and accuracy of your responses, so be sure to provide as much
information as possible. If you're unsure about specific dates or
information, provide your best guess.

To create a new account, please visit
https://www.google.com/accounts/NewAccount


We apologize for any inconvenience and appreciate your cooperation and
understanding.

Regards,

Edit: Just so you know, I'm pretty sure that they just guessed the password (and not hacked into the google servers), because it (stupidly) was abcdefgh
 

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My Computer

System One

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    Intel Core 2 Quad Q9300 2.50GHz
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    Stock Dell 0TP406
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    ATI Radeon HD 3870 (512 MBytes)
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    Onboard
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    1 x 1Tb (SATA 600)
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    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
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Nope, unfortunately not. My password and secondary email have been changed
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
I don't really know what to do. Have a guess, see if anybody knows roughly when you set it up (maybe you sent them a particular email that they still have just after creation -unlikely I know) Have a guess, and if you get it close, and everything else right, it might be enough. Otherwise you might have to give it up. :(

(Unless anybody else has any ideas)

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Thanks for your reply richard, I have tried that, but they still deny me access.

I have sent an email to google adwords customer service, so lets hope they reply :)
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
You can but try!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics Card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300)
    Western Digital: WDC WD6400AAKS-75A7B0

    1 x 1Tb (SATA 600)
    Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms
    Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Keyboard
    Dell Bluetooth
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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