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Gmail Account Been Comprimised
  1. #1
    tom982's Avatar

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    Join Date : Mar 2010
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    Gmail Account Been Comprimised

    Hi, my Gmail account has been comprimised yesterday

    They have changed the secondary email so I cannot just reset the password

    I have tried to fill out the form to regain control over your account (https://www.google.com/support/accou...pe=ara&ctx=ara) but they declined to give me my account.

    I have filled it out as best as I can, but I cannot remember the dates that I set up (I have deleted the email that I got when I set up the account). I never use personal information with that email account, and I didn't really mind about it, but I have got accounts registered with other sites (VF, SF, EF etc.) on it. I have changed the emails and passwords on these sites, but I don't know if I have missed any websites.

    Is there any way that I can contact google (preferably by email) to sort out this?

    I know people will try to say this to gain control over somebodies gmail account, but you can check my rep and posts, I am a truthful person.

    Thanks in advance

    This is the email that Google sent me:

    Quote Originally Posted by Google
    Thank you for your report. We've completed our investigation and cannot
    return your account at this time. We were unable to verify that you own
    this account based on the information you provided.

    If you can provide additional information to verify that you own this
    account, please visit

    http://www.google.com/support/accoun...quest.py?ara=1 and submit
    another report. Whether we can return access to this account depends on
    the strength and accuracy of your responses, so be sure to provide as much
    information as possible. If you're unsure about specific dates or
    information, provide your best guess.

    To create a new account, please visit
    https://www.google.com/accounts/NewAccount


    We apologize for any inconvenience and appreciate your cooperation and
    understanding.

    Regards,
    Edit: Just so you know, I'm pretty sure that they just guessed the password (and not hacked into the google servers), because it (stupidly) was abcdefgh


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  2. #2



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    Re: Gmail Account Been Comprimised

    Hello,

    Can you log in? If you can, this might work: [Tip]Know the creation date of your Gmail even if first message is deleted

    Richard

      My System SpecsSystem Spec

  3. #3
    tom982's Avatar

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      Thread Starter

    Re: Gmail Account Been Comprimised

    Nope, unfortunately not. My password and secondary email have been changed

      My System SpecsSystem Spec

  4. #4



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    Re: Gmail Account Been Comprimised

    I don't really know what to do. Have a guess, see if anybody knows roughly when you set it up (maybe you sent them a particular email that they still have just after creation -unlikely I know) Have a guess, and if you get it close, and everything else right, it might be enough. Otherwise you might have to give it up.

    (Unless anybody else has any ideas)

    Richard

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  5. #5
    tom982's Avatar

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    Join Date : Mar 2010
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      Thread Starter

    Re: Gmail Account Been Comprimised

    Thanks for your reply richard, I have tried that, but they still deny me access.

    I have sent an email to google adwords customer service, so lets hope they reply

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  6. #6



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    Re: Gmail Account Been Comprimised

    You can but try!

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