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My PC screen fades to a snow white and keeps freezing up

  1. #1


    Join Date : Jun 2010
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 12:23 AM

    My PC screen fades to a snow white and keeps freezing up

    Hi,

    I went to load my computer last night and my computer wouldn't load. It said there was a problem and recommended a system repair. I did this and it then went to another screen saying it needed to check the c drive to make sure that it was consitent with the other drivers. When that was complete i could then enter my password and log in. When i did that i went to the internet then my screen started to fade to a snow white screen. My PC then froze. I switched it off and went throught the same process as above. This time i started to do a virus scan on my pc and halfway through the scan my pc froze again and couldn't complete the scan. I need help please!! It is happening whether i am on the internet or not and i don't have any other applications open.

      My System SpecsSystem Spec

  2. #2
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 09:23 AM
    usa us connecticut

     

    Re: My PC screen fades to a snow white and keeps freezing up

    Welcome

    It may very well be memory and we can test for that, but we have to do the virus and malware scan first. Try in safe mode
    http://www.malwarebytes.org/mbam.php You may not be able to do the malwarebytes since you cannot get on line. Perhaps you can try to download to a finger drive and then transfer to your computer.


    If that is negative download and perform the memtest86.
    http://www.geekstogo.com/forum/Guide...6-t246994.html

      My System SpecsSystem Spec

  3. #3


    Join Date : Jun 2010
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 12:23 AM


      Thread Starter

    Re: My PC screen fades to a snow white and keeps freezing up

    The night before last i deleted the McAfee Program that was on my PC because it kept asking me to scan when i already have a subscription with Norton. Could this have something to do with it??

    I will try what you suggested tonight and will let you know if it worked.

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 09:23 AM
    usa us connecticut

     

    Re: My PC screen fades to a snow white and keeps freezing up

    Wish you luck Scoob

    Did you use the uninstall tool?

      My System SpecsSystem Spec

  5. #5


    Join Date : Jun 2010
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 12:23 AM


      Thread Starter

    Re: My PC screen fades to a snow white and keeps freezing up

    No i didn't use the uninstall tool. I just deleted it. After i did that that is when the problem started. I got it out of the recycle bin and restored the McAfee program. Thought that would fix it but it didn't. I am not real computer savvy.

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 09:23 AM
    usa us connecticut

     

    Re: My PC screen fades to a snow white and keeps freezing up

    Removing Anti Virus without the tool can be a bear, all kinds of problems. Dont know if it is the cause of this one, but may be.

      My System SpecsSystem Spec

  7. #7


    Join Date : Jun 2010
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 12:23 AM


      Thread Starter

    Re: My PC screen fades to a snow white and keeps freezing up

    Thanks for your help. How do i do this in safe mode?

      My System SpecsSystem Spec

  8. #8
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 09:23 AM
    usa us connecticut

     

    Re: My PC screen fades to a snow white and keeps freezing up

    Safe mode is good it runs the computer on only the basics, no window dressing

    Boot the computer, when it starts to boot, quickly keep hitting the f8 key. If it does not work the first time try 2 more time. Even with a good computer, if you do not hit the key just right, it does not work.

      My System SpecsSystem Spec

  9. #9


    Join Date : Jun 2010
    Posts : 5
    Vista Home Premium 32bit
    Local Time: 12:23 AM


      Thread Starter

    Re: My PC screen fades to a snow white and keeps freezing up

    Thanks i will give it a go!!

      My System SpecsSystem Spec

  10. #10
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 09:23 AM
    usa us connecticut

     

    Re: My PC screen fades to a snow white and keeps freezing up

    Take your time, we will get this fixed.

      My System SpecsSystem Spec


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