Error code 800A01AD when installing Microsoft Cleanup Utility

T

twlykins

New Member
When attempting to install the Microsoft Cleanup Utiliy (msicuu2.exe), the following "Windows Script Host" message box is displayed:

Script:
C:\Users\<my User folder>\AppData\Local\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object:
'Scripting.FileSystemObject'
Code: 800A01AD
Source: Microsoft VBScript runtime error

My OS is Vista Ultimate 64-bit service pack 2.

I ran 'regsvr32 scrrun.dll' successfully and it didn't fix the problem.
I also ran 'regsvr32 %systemroot%\system32\wshom.ocxsucc' successfully and it didn't fix the problem.

I am also unable to install an HP printer software package due to a Windows Installer error. I have a feeling the two are related. I can't find a compatible Windows Installer to download which might fix the problem.

I have had this problem for some time.

Anyone have a clue?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Thanks much! I was able to run the Cleanup Utility!

However, the nagging question remains...

Why do I get the error when attempting to run normally?

As I mentioned previously, I believe the issue is preventing me from installing an HP printer software package which is my ultimate goal. Maybe my Windows Installer is corrupted.

Which leads me back to my search for a Windows Installer I can download that is compatible with Vista Ultimate 64-bit Service pack 2. I found one for Service pack 1, but it is rejected as not compatible.

Thanks again for the help!
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
That one is documented to be for Vista Service Pack 1.

I tried it anyway, and it failed to install with a message saying not applicable to my OS which is Vista Service Pack 2.

Thanks for the input!

Tom
 

My Computer

System One

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