Vista Reboot problem

Right, here's my problem (btw I'm no wizard with computers by any means just to let you know!!!)...

I'm 'running' windows vista 32 bit on a Toshiba satellite L300 laptop. When I run the computer in normal mode it freezes very soon after starting up, I can sign in to my profile but get no further.

I have tried 'repair your computer' and I get the message:

Something about a hardware problem/a device is plugged in which shouldn't be...
Status: 0xc00000e9
Info: an unexpected I/o error has occurred


I have run a hard disk scan, and have also scanned the memory, no problems detected.

I have tried to create recovery discs and when I do I get about half way through creating the first disc and then I get...

'failed to read the following file.
F:\06491XSP.swm
(Error code: 020150-20-00000000)'

If it's any help, I've found 06491XSP.swm on drive E (data), in 'HDD recovery', in a file called 'SWImg'. If it makes any difference there is also 06491XSP2.swm, 06491XSP3.swm, 06491XSP4.swm and 06491XSP5.swm in the same SWImg folder.


Right, thinks that's about all I can tell you! Any help would be much appreciated!!!

Olie

Have a look here:

Unable to create recovery discs using Toshiba recovery disc creator

Do you have a flash or external hard drive plugged in? Remove it and see if the error still occurs.

Was Vista the original Operating Service that came on your machine?

no additional hardware is plugged in, and yes, vista was originally on the laptop. However no I have anew problem...

So for some reason after about the 5th attempt Toshiba recovery disc creator decided to create some recovery discs! YEY! But now when I do as I'm told with said discs when it gets bout half way through dealing with the second disc I get a number of long error messages including...

'error restoring image.

The system cannot find the path specified.

ERROR:ImageX could not apply VISTA V:\HDDRecovery\SWImg\06491XSP.swm Index 2 from HDD to c:!'

Please help me!!!!!!!

thanks!!

Same problem here .... Toshiba Support Forums: Satellite L350 - Error while restoring ...