Sudden problem on 2 seperate machines

dinomike20

New Member
Hi everyone,

This problem has occurred on 2 completely seperate machines, the only link between them is they are both in the same Windows Live Onecare circle. One computer has Vista Home Premium and the other has Vista Basic. I have another computer in the Onecare circle with Vista Ultimate, it has not been affected. The 2 with problems happened at the same time - around 7th of July.

The problem I am experiencing is when the computer starts, a whole lot of core microsoft services aren't starting. One I can remember off the top of my head is the workstation service. I have also noticed the the Windows Defender service in stuck in the 'stopping' state on both computers

The computers have no network connectivity, if I try and open Network & Sharing Center, the window opens but its completely white with just the border around it. If I open internet explorer, it just freezes.

If I boot in safe mode, everything is fine. I have tried disabling services one by one to narrow down the problem but got nowhere. I have removed and reinstalled the network drivers, no good. I did a system restore to a month ago, still no good.

One one computer I have reinstalled windows as I couldn't spend any more time trying to work out the problem, but I don't really want to do that on the other one.

Does anyone have any ideas what this may be? Only thing I can think of is a windows update that went wrong? My inital thought was an iTunes update, but the 2nd computer hadn't had the recent update done.

Any suggestions much appreciated.

Thanks!
 

My Computer

Hello dinomike20, welcome to Vista Forums!





MS One Care has been discontinued and is no longer supported by MS, it has been replaced by the free MS Security Essentials, it can be downloaded at the link below; it's getting very good reviews.

Download Free MS Security Essentials



It would be wise to download and install the free Malwarebytes from the link below, use another PC and put it on a disk if needed, once installed in safe mode run a full scan, if it finds anything run several scans until it comes clean.

Malewarebytes Free Virus Scanner
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
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