Hi Fellow Vista fans,
Way back in April/May, I began having trouble with my battery not charging. Thought it was the AC Adapter and checked it with a tester which proved it was not good. Bought a new Adapter and it worked great for a few weeks. Then it started to not charge again. The Adapter port was a touch loose, so I took it in to a computer shop and the guy put a new port in it, but that didn't help so he ordered a new Mother Board and installed it. I picked it up on Thursday of last week and it worked great till Sunday.
As before, the symptoms are that the screen flashes from bright to dull. Last time the LCD would show up in the upper left corner of the screen upon boot and would show through out the whole time it was turned on. This time it does not. When I plug it in with the battery, it does not show it as being plugged in and does not charge. If I pull the battery out while it is plugged in it shuts down hard. Will not run with the Adapter.
E-mailed Gateway yesterday (Sunday 7/25/10) and they gave me instructions to do a power reset. It worked till I re-inserted the battery, then it shut down as soon as the battery was re-installed. Not sure what to do from here but to take it back in and have the guy check to make sure the MoBo is not bad that he put in. He had it for 3 1/2 weeks the first time because the first MoBo he ordered was bad and had to wait for a 2nd one to be shipped.
Can a MoBo go bad after 3 days? I don't want this guy telling me it is something else and having to add cost to what I have already given him. The battery is 2 1/2 years old and does not hold a charge for more than a 1 1/2 hrs. But shouldn't the laptop at least work if it is plugged in, battery or not?
Thanks for any advice you can give. I truly appreciate it.
DonnaB
Way back in April/May, I began having trouble with my battery not charging. Thought it was the AC Adapter and checked it with a tester which proved it was not good. Bought a new Adapter and it worked great for a few weeks. Then it started to not charge again. The Adapter port was a touch loose, so I took it in to a computer shop and the guy put a new port in it, but that didn't help so he ordered a new Mother Board and installed it. I picked it up on Thursday of last week and it worked great till Sunday.
As before, the symptoms are that the screen flashes from bright to dull. Last time the LCD would show up in the upper left corner of the screen upon boot and would show through out the whole time it was turned on. This time it does not. When I plug it in with the battery, it does not show it as being plugged in and does not charge. If I pull the battery out while it is plugged in it shuts down hard. Will not run with the Adapter.
E-mailed Gateway yesterday (Sunday 7/25/10) and they gave me instructions to do a power reset. It worked till I re-inserted the battery, then it shut down as soon as the battery was re-installed. Not sure what to do from here but to take it back in and have the guy check to make sure the MoBo is not bad that he put in. He had it for 3 1/2 weeks the first time because the first MoBo he ordered was bad and had to wait for a 2nd one to be shipped.
Can a MoBo go bad after 3 days? I don't want this guy telling me it is something else and having to add cost to what I have already given him. The battery is 2 1/2 years old and does not hold a charge for more than a 1 1/2 hrs. But shouldn't the laptop at least work if it is plugged in, battery or not?
Thanks for any advice you can give. I truly appreciate it.
DonnaB
Which he didn't! 
And the guy never checked it till I brought it back in the 2nd time. 
