Solved The User Profile Service Failed to Logon

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khai925

New Member
Hello, I'm having a problem with my laptop in which I cannot access my user profile. The same thing happened to me a few months back, and it was a tutorial on this site that ended up being my savior.

Here it is.

First of all, let me just say that this tutorial is brilliant. It really helped me back then to restore my current user profile. Unfortunately, the same problem seems to have resurfaced, and herein lies my problem:

The profile with the .bk that I had created months ago was still there. I followed these same steps to rename the profile without the .bak, but the computer will not allow the same key name to exist. So I was wondering if can give it another extension instead of .bk and still fix it. I'm not too tech savvy, so I'm afraid of giving it an extension that will mess things up even more.

Additional Info:

- my System Restore was disabled before the problem, so I don't think that is an option for me anymore (unless someone knows how to activate it via safe mode)
- my system was originally Vista 32bit, but I upgraded it to Windows 7 32bit (note: I was running Windows 7 at the time of the first failed logon, and this tutorial helped me out then too)

Sorry if this is a bother to anyone, but any and all help will be appreciated. Thank you for your time.

:)
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
ilikefree said:
khai925 said:
Nevermind, just fixed it.
Click to expand...
Please post how you fixed it so any others with the same problem can be helped. Thank you.:)
Click to expand...

Ooops, sorry about that. :o

Anyway, since I already had an S-1-5..... folder (SID key) with the extension .bk, I couldn't use that same extension to rename the blank SID key. Therefore, I just gave it a different extension .bk1.

From there, you follow the tutorial Option One Steps 6C-D. The change comes in Option One Step 6E. Instead of renaming the .bk, you rename the .bk1 to .bak. After that, just continue following the tutorial from Option One Step 8 and hopefully, you can access your profile again.

Hope that helps!

:D
 

My Computer

System One

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