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Laptop Screen Scrambled

  1. #1



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    Laptop Screen Scrambled

    For the past 5 days or so, the screen on my laptop gets scrambled after being on for a few hours. What happens is, the taskbar goes to the top of the screen, desktop background becomes black mostly except for the bottom edge, desktop icons appear on top of the windows-nothing overlays properly, all the windows flash all over the place on top of each other, and while it's doing all of this, I can't even click on anything or access task manager by clicking Ctrl-Shift-Esc or Ctrl-Alt-Del so I can end a process. All I can do to get out of this, is, turn my computer off and restart my computer or press the power button to turn off my computer, then right before it turns off, I click the Cancel Button that appears in the middle of the screen that appears showing you what programs you need to close out before shutting down the computer-that's all I can do. After I click the cancel button, everything is straightened out, but the windows have switched back to Windows Vista Basic.

    The first time it done this, I restarted my computer, and when it restarted, my computer automatically chose to perform a disc check on its own and it deleted a corrupt file or something like that-I can't remember exactly.

    My laptop has never done this before no matter how much I've got going on in my computer, but this is happening even with just one internet explorer window open-it doesn't matter what or how much things I have opened up.

    Things I have done to fix this:

    1) I've ran a full disk check-the one that goes through all 5 stages.

    2) Checked display adapter in device manager-it's working properly.

    3) In command prompt-SFC/scannow








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  3. #2
    ilikefree's Avatar

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    Re: Laptop Screen Scrambled

    Did sfc /scannow find anything?
    Do you have any anti-virus programs installed?
    Have you done a malware scan? Malwarebytes
    Have you started a disc scan
    Go to computer. right click the drive with your operating system on,Tools,
    schedule a disc check for next start and include the option to scan and repair bad sections.
    Post back your outcome.

    Edit: note there is a space before / in sfc /scannow

    Last edited by ilikefree; 04 Aug 2010 at 04:26 AM. Reason: sfc /scannow
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  4. #3



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    Re: Laptop Screen Scrambled

    Quote Originally Posted by ilikefree View Post
    Did sfc /scannow find anything?
    Do you have any anti-virus programs installed?
    Have you done a malware scan? Malwarebytes
    Have you started a disc scan
    Go to computer. right click the drive with your operating system on,Tools,
    schedule a disc check for next start and include the option to scan and repair bad sections.
    Post back your outcome.

    Edit: note there is a space before / in sfc /scannow
    Oh, I forgot to mention that I performed a full virus scan with System Suite 10 and everything was OK. I did perforn the full disc scan and it went through all 5 stages, as I had mentioned above.

    Results of disc check performed on 7/30/2010-the computer did this own its own the first time my screen got scrambled after I restarted:

    Code:
     
    Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 7/30/2010 6:11:00 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Tonya-PC
    Description:
     
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Partition_1.
     
    One of your disks needs to be checked for consistency. You
    may cancel the disk check, but it is strongly recommended
    that you continue.
    Windows will now check the disk. 
    Attribute record of type 0x80 and instance tag 0x4 is cross linked
    starting at 0x2b50 for possibly 0x1 clusters.
    Attribute record of type 0x80 and instance tag 0x4 is cross linked
    starting at 0x2b50 for possibly 0x1 clusters.
    Some clusters occupied by attribute of type 0x80 and instance tag 0x4
    in file 0x84030 is already in use.
    Deleting corrupt attribute record (128, "")
    from file record segment 540720.
    579328 file records processed. 
    4776 large file records processed. 
    0 bad file records processed. 
    0 EA records processed. 
    128 reparse records processed. 
    Unable to locate the file name attribute of index entry rascfg.dll.mui
    of index $I30 with parent 0x862 in file 0x7925.
    Deleting index entry rascfg.dll.mui in index $I30 of file 2146.
    The multi-sector header signature for VCN 0x0 of index $I30
    in file 0x13d51 is incorrect.
    4d 5a 90 00 03 00 00 00 04 00 00 00 ff ff 00 00 MZ..............
    b8 00 00 00 00 00 00 00 40 00 00 00 00 00 00 00 ........@.......
    Correcting error in index $I30 for file 81233.
    The index bitmap $I30 in file 0x13d51 is incorrect.
    Correcting error in index $I30 for file 81233.
    The down pointer of current index entry with length 0x18 is invalid.
    00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00 ................
    ff ff ff ff ff ff ff ff 4e 6b a3 39 7c fe c6 01 ........Nk.9|...
    4e 6b a3 39 7c fe c6 01 0c 5e e7 45 fe 2e c9 01 Nk.9|....^.E....
    Sorting index $I30 in file 81233.
    674276 index entries processed. 
    CHKDSK is recovering lost files.
    Recovering orphaned file rascfg.dll.mui (31013) into directory file 2146.
    Recovering orphaned file MORECO~1.ONE (81281) into directory file 81233.
    Recovering orphaned file More Cool Features.one (81281) into directory file 81233.
    Recovering orphaned file GETTIN~1.ONE (258864) into directory file 81233.
    Recovering orphaned file Getting Started with OneNote.one (258864) into directory file 81233.
    4 unindexed files processed. 
    Recovering orphaned file ONENOT~1.ONE (259158) into directory file 81233.
    Recovering orphaned file OneNote Table Of Contents.onetoc2 (259158) into directory file 81233.
    579328 security descriptors processed. 
    Cleaning up 1181 unused index entries from index $SII of file 0x9.
    Cleaning up 1181 unused index entries from index $SDH of file 0x9.
    Cleaning up 1181 unused security descriptors.
    Inserting data attribute into file 540720.
    47476 data files processed. 
    CHKDSK is verifying Usn Journal...
    35788592 USN bytes processed. 
    Usn Journal verification completed.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.
    301122359 KB total disk space.
    171742380 KB in 497635 files.
    390036 KB in 47476 indexes.
    4 KB in bad sectors.
    698515 KB in use by the system.
    65536 KB occupied by the log file.
    128291424 KB available on disk.
    4096 bytes in each allocation unit.
    75280589 total allocation units on disk.
    32072856 allocation units available on disk.
    Internal Info:
    00 d7 08 00 64 51 08 00 44 0e 0f 00 00 00 00 00 ....dQ..D.......
    6e 0f 00 00 80 00 00 00 00 00 00 00 00 00 00 00 n...............
    08 1c 0e 00 48 01 0e 00 45 09 00 4c 08 83 0f 00 ....H...E..L....
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-30T23:11:00.000Z" />
    <EventRecordID>98098</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Tonya-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
     
     
     
    Also-Disk Check Results on 7/31/2010-disc check was performed by me this time:
     
    Log Name: Application
    Source: Microsoft-Windows-Wininit
    Date: 7/31/2010 8:35:44 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: Tonya-PC
    Description:
     
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Partition_1.
    A disk check has been scheduled.
    Windows will now check the disk. 
    579328 file records processed. 
    4790 large file records processed. 
    0 bad file records processed. 
    0 EA records processed. 
    128 reparse records processed. 
    Unable to locate the file name attribute of index entry rascfg.dll.mui
    of index $I30 with parent 0x862 in file 0x7925.
    Deleting index entry rascfg.dll.mui in index $I30 of file 2146.
    674280 index entries processed. 
    CHKDSK is recovering lost files.
    1 unindexed files processed. 
    Recovering orphaned file rascfg.dll.mui (31013) into directory file 2146.
    579328 security descriptors processed. 
    Cleaning up 17 unused index entries from index $SII of file 0x9.
    Cleaning up 17 unused index entries from index $SDH of file 0x9.
    Cleaning up 17 unused security descriptors.
    47477 data files processed. 
    CHKDSK is verifying Usn Journal...
    35811256 USN bytes processed. 
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    579312 files processed. 
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    32735044 free clusters processed. 
    Free space verification is complete.
    Windows has made corrections to the file system.
    301122359 KB total disk space.
    169093232 KB in 499331 files.
    390424 KB in 47478 indexes.
    4 KB in bad sectors.
    698523 KB in use by the system.
    65536 KB occupied by the log file.
    130940176 KB available on disk.
    4096 bytes in each allocation unit.
    75280589 total allocation units on disk.
    32735044 allocation units available on disk.
    Internal Info:
    00 d7 08 00 05 58 08 00 9e 1b 0f 00 00 00 00 00 .....X..........
    6f 0f 00 00 80 00 00 00 00 00 00 00 00 00 00 00 o...............
    42 00 00 00 12 75 38 77 f0 85 30 00 f0 7d 30 00 B....u8w..0..}0.
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-08-01T01:35:44.000Z" />
    <EventRecordID>98248</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Tonya-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
     
     
    Also-SFC/scannow results-I just did this:
     
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>SFC/scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\system32>


    This might be easier to read:

    2 Disk Check Results and 1 Scannow Results, Document.doc

    Last edited by TGL; 04 Aug 2010 at 06:49 AM.
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  5. #4
    ilikefree's Avatar

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    Re: Laptop Screen Scrambled

    There are people here that will want to see your CBS.Log.
    Type this into start search box
    %windir%\Logs\CBS
    Copy it to your desktop,zip it up and post back.

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  6. #5



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    Re: Laptop Screen Scrambled

    Quote Originally Posted by ilikefree View Post
    There are people here that will want to see your CBS.Log.
    Type this into start search box
    %windir%\Logs\CBS
    Copy it to your desktop,zip it up and post back.
    I copied it to my documents, zipped it, and tried to upload it and I got the message, "Upload of file failed". Is there something else I need to know about uploading zipped files?

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  7. #6
    ilikefree's Avatar

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    Re: Laptop Screen Scrambled

    Re: sfc cannot fix errors
    I Found this thread for you. It explains how to strip out the stuff that is not needed.
    That will make it smaller and should go through.

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  8. #7



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      Thread Starter

    Re: Laptop Screen Scrambled

    Quote Originally Posted by ilikefree View Post
    Re: sfc cannot fix errors
    I Found this thread for you. It explains how to strip out the stuff that is not needed.
    That will make it smaller and should go through.
    I was able to zip it, but it just will not upload-it's only 2.02 MBs. Anyway, I've uploaded it to SkyDrive and I'm going to provide the link to (My Zipped CBS log from SkyDrive below):

    http://cid-5ab11ae60cf3e7b7.office.l...aspx/CBS%20Zip


    Tell me if you can download it from there.

    Thanks

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  9. #8
    ilikefree's Avatar

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    Re: Laptop Screen Scrambled

    Can see it there but not download it.
    In your post you should be able to click on the paper clip,browse, Highlight the file and click enter,
    upload.
    wait until it says done and close the box.

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  10. #9
    richc46's Avatar

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    Re: Laptop Screen Scrambled

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  11. #10
    ilikefree's Avatar

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    Re: Laptop Screen Scrambled

    The sfc check did fix some of the errors. I would run it again

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