Vista Home Premium
HP Laserjet 1160 and One Note
Skill level: Probably a little better than the average bear, but by no means an expert.
I am trying to print a hard copy document.
When I select the printer, the system brings up a print to file dialog box that prompts for a file name. If I use that box, I get a file that has no extension and does not open properly with any software I have tried including text, pdf and word. (It may be prn, I have not checked that - but would not help me in any case.)
this is happening from everywhere that has print functionality including Word 2007, Adobe reader 8.x, firefox and One note as examples.
When I attempt to use "send to One Note" I get the same dialog box. These are the only "printers" (virtual or physical) I have on this computer at this time. There have been others, but it has been a while since they were removed.
The options to print to file are NOT selected on both property dialogs.
I have checked the ports and they appear to be correct. Would appreciate validation that what I think is correct, actually is.
I have had this to happen before and I removed all printers and had the computer reacquire the 1160 and it worked again for a while (except that it would not print more than 1 copy of anything).
I have uninstalled the printer and deleted it and had the system reacquire the 1160 again and this time it is still not working.
The computer does appear to be recognizing that the printer is attached since it does the two tone "thumps" when I plug in the usb cable.
Running out of ideas. I have some docs that I need to print, sign and fax and don't want to have to go to staples with a thumb drive.
Help would be appreciated...