Photo gallery & external hard drive retrieval

hirsch

New Member
How do I retrieve my pics from my external hard drive? When I try to get them out I get pop-up saying that I don't have a compatible application and I may need a Photo Gallery update. I have not been able to find one. Has anyone else had this problem and how did you solve it? Thanks for the advice!
 

My Computer

Hello hirsch,

Welcome to Vista Forums.

When you say, " When I try to get them out I get pop-up saying that I don't have a compatible application and I may need a Photo Gallery update." Where do you get this? What steps do you take to come across this message?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Hi Chase, Thanks for your response. I click COMPUTER then EXPANSION DRIVE then BACKUP FILE for the most recent back-up date it takes me to WINZIP and I chose ntuser.dat I get this message in Photo Gallery "PG cant open this picture. This file format is not supported, or you don't have the latest updates to PG."

New issue: I opened the pictures on the external HD from Photo Gallery in file open AND now I have duplicates taking up most of my computer's storage. EEKS. Do you know of an program that will identify and delete duplicate photos?

Losing my memory.....help please.
 

My Computer

Hi hirsch,

I am currently at my college and also have a paper to finish up writing...

But as soon as I am done with it I am going to look into this.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
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