Solved Vista won't reboot - ATI 4379 Serial ATA Controller problem

02befree

Member
Happened after a Windows Update.....Acer Aspire 5100 Notebook w/ Vista Home Premium 32-bit
After the update I restarted and then a windows says Found New Hardware window with the option of installing, doing it later or don't ask me again. If I try to install I get the message:
Windows encountered a problem installing eh driver software for your device
Windows encountered an error while attempting to install it

ATI 4379 Serial ATA Controller

The name is already in use as either a service name or a service display name.

When I restart it won't boot, if I go into Startup Repair it won't repair.

I can hit F8 and select Last Good Configuration.. and that will boot me into Vista and the same thing happens again. Found New Hardware...

When the Found New Hardware window appears another window appears that says:
Microsoft Windows window appears with "You must restart your computer to apply these changes"

I've done the loop several times, read numerous posts on using a Vista CD to boot to , etc. and have tried everything I've read but have had no luck.
I would like to delete something here, but not sure what. Found a post talking about deleting a pending .xml file or something like that, but I only found some very old ones from a year ago, so not sure they are the culprit. Maybe I should delete them anyway...
 
Last edited:

My Computer

Re: Vista ATI

Do a system restore back to before the update.

You might have had a bad update.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Re: Vista ATI

I tried that, for some reason I only have a system restore point for yesterday :(
I show an unknown device, which I assume is the ATI SATA Controller. I'm sure there's something I can delete to tame this beast.
 

My Computer

Re: Vista ATI

Go get the drivers from the manufactuer.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
SOLVED: Vista won't reboot - ATI 4379 Serial ATA Controller problem

Downloading some ATI drivers from the Acer site didn't help.
Got this from another post.

Go to the Silicon image support website: http://www.siliconimage.com/support/...x?pid=0&cid=0&

download the appropriate DRIVER (not bios) for whatever your computer has - SiI3112 for Non-Raid 2 port SATA 150 controllers worked for me.
Unzip the driver file into a directory.

Go to device manager and "update drivers" for the problem component - on mine it showed Unknown Device. Go to "have disk" and point the browser to the folder with the .inf file for the component. Update the drivers and reboot.

My computer works fine now.
 

My Computer

Thanks for the update

Glad you got it fixed.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
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