Using Vista on emachine (unit 2 years old). My mother (90) uses it for Word, AOL email, and some browsing. Her text is set for a little larger than average (sorry don't know her DPI).
She was on AOl and (according to her) didn't really do anything and the entire screen went to enormous size. She couldn't go anywhere, do anything as the screen was filled with a letter or two. Rebooted many times (with longer waits between each to hopefully close off anything running in the background that she wasn't aware of).
After many reboots, can find start and resolution is to maybe a 400 size, however, we can't get into system to make resolution smaller . All her desktop icons are gone (assuming to big to fit on screen). Monitor has (had) not been changed. Mouse seemed to work (but can not "ctrl/scroll" to change size), and am able to click on something, if I can find it. If I get to control panel, the words Control Home & Classic View fill left half of page, but can't move down (to get to adjust font). Can sort of scroll down right side, but descriptions are one word on a line. Can not get into resolution (we can sort of get to it thru display, but can't click on it - jumps back to top and takes forever to get there again). Can't make icons larger/med/small as whiteout on dropdown. Much of what you should be able to do is whiteout.
Tried all directions here and found on web, nothing has worked as we can't get to the information they are giving us (dropdown menus), change resolution, etc.
After hours, we are open to any suggestions.
She was on AOl and (according to her) didn't really do anything and the entire screen went to enormous size. She couldn't go anywhere, do anything as the screen was filled with a letter or two. Rebooted many times (with longer waits between each to hopefully close off anything running in the background that she wasn't aware of).
After many reboots, can find start and resolution is to maybe a 400 size, however, we can't get into system to make resolution smaller . All her desktop icons are gone (assuming to big to fit on screen). Monitor has (had) not been changed. Mouse seemed to work (but can not "ctrl/scroll" to change size), and am able to click on something, if I can find it. If I get to control panel, the words Control Home & Classic View fill left half of page, but can't move down (to get to adjust font). Can sort of scroll down right side, but descriptions are one word on a line. Can not get into resolution (we can sort of get to it thru display, but can't click on it - jumps back to top and takes forever to get there again). Can't make icons larger/med/small as whiteout on dropdown. Much of what you should be able to do is whiteout.
Tried all directions here and found on web, nothing has worked as we can't get to the information they are giving us (dropdown menus), change resolution, etc.
After hours, we are open to any suggestions.
