I own a Gateway NV52, and the issue with locking up began after I upgraded to Win7. After reloading the factory default of Vista on this, the laptop keeps randomly locking up and then going to a blank black screen.
I've gone to other threads and tried running MemTest and Vista's Memory Diagnostic and they both came up with nothing. I've also seen that other posters have attached dump files and other generated information from the computer to help solve their issues, but I don't know where to find these files to even get started. Can anyone help? What other information do I need to give to get started on the right track?
I've gone to other threads and tried running MemTest and Vista's Memory Diagnostic and they both came up with nothing. I've also seen that other posters have attached dump files and other generated information from the computer to help solve their issues, but I don't know where to find these files to even get started. Can anyone help? What other information do I need to give to get started on the right track?
My Computer
System One
-
- Manufacturer/Model
- Gateway NV52 Laptop
- Memory
- 4 GB