Boot problems with Windows Vista Ultimate

KrazyKYguy

New Member
Okay guys this one has me stumped. I recently inherited a laptop from a friend that is fairly new and in decent shape. The laptop, a Toshiba Tecra A9, has Windows Vista Ultimate installed. The problem that I seem to be having with the laptop is that it will boot into Windows in normal mode but gets to a certain point and then hangs up. I can hear the hard drive trying to spool and keeps making a faint but noticable clicking noise, similar to that of a record that is skipping. The funny thing is that I can turn the machine off and reboot in safe mode w/ networking without any problems whatsoever. I tried a fresh hard drive thinking the problem might be a faulty drive, however, the new drive does the same thing. I installed Vista through the Toshiba recovery CD, and upon starting for the first time Windows froze, the new hard drive making the same noise as the old. Anyone out there have any ideas why this is happening? Installing a brand new hard drive and having the same problem leads me to believe it's either Windows related or I am having another hardware issue elsewhere on the machine. Thanks!!
 

My Computer

System One

  • Manufacturer/Model
    Toshiba
    CPU
    Intel Centrino Duo
    Memory
    1gb

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks for the advice Rich! I've ran a clean boot on the system and it looks like the Toshiba HDD protection service is definitely the culprit. I'd like to use the new drive that I got and so far have not been able to get into Windows since installing the software from the Toshiba recovery discs. Seeing as the HDD protection service is installed as part of the recovery package, is there a way to either install a clean version of Vista without the HDD protection service? Setup has not completed on the new drive due to the fact that the problematic service is running while setup is completing.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba
    CPU
    Intel Centrino Duo
    Memory
    1gb

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Seeing as the initial setup did not complete in normal mode, will Windows allow me to finish installation of Vista in Safe mode? That seems to be the problem now - finishing the installation so that I can get in and stop the HDD protection service from running on startup.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba
    CPU
    Intel Centrino Duo
    Memory
    1gb

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks so much for your help Rich! I was able to get into Windows and stop/remove the service from the laptop and all seems to be running well. Thanks again for the help!
 

My Computer

System One

  • Manufacturer/Model
    Toshiba
    CPU
    Intel Centrino Duo
    Memory
    1gb
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